With the warning message on screen. Press ALT+PRTSCR
That will copy the message to the clipboard.
Paste that message into an empty Word document and send that to me.
If you have tools > options > general > confirm conversion at open checked,
you should get a dialog box headed 'Confirm data source'. That data source
required is 'Outlook Address Book via converter (*.olk)'
If you select that option and schdmapi.dll is not present, you will get an
error message.
If you open Outlook to the business contacts page and from the tools menu
select mail merge, you should be able to merge without this limitation - see
http://www.gmayor.com/mailmerge_from_outlook.htm
If neither works, then frankly I am baffled, but it would be worth exploring
this further in the Outlook newsgroup and to this end I have cross posted
the message to the Outlook group.
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Graham Mayor - Word MVP
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