Mail merge does not recognize job title or company

G

Ginger D.

When I use Word 2003 to create/print one envelope and access the data from my
Outlook Contacts, it does not recognize the Job Title or the Company
information that has been entered into the contact record.

Here are the steps that I am using:

Blank word document
Choose Tools > Mailings and Letters > Envelopes/labels
Dialog box appears and click on Icon for address book
Then choose the CONTACT FOLDER where information resides
Find contact record and double click to insert information
When finished it only displays, First Name, Last Name, Address, City, State
& Zip

Job title and Company name are ignored.

Am I missing a step or is there a setting I need to change so that all the
information shows up in the delivery address section?
 
S

skline333

Hi Doug... I've tried to follow your steps because my 'job title' field isn't
importing from Outlook to mail merge either......however my 'insert autotext'
doesn't work... I can't get the 'new' button to activate - only the existing
autotext shows up... why is this... ? I'm in a new word document trying to
set up new autotext, but the buttons stay grey - as in non-activated? What
am I doing wrong?

Shelley - can email me here at work... (e-mail address removed)

Thanks!
 

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