Mail Merge - drops merge records

[Dale Miller]

Hi,

I have a client with an error that I would not have believed unless I saw it
myself. She is using MS Office 2002 - SP3. She has a 3rd party application
that generates a merge data file, and opens up MS Word automatically. At
that point, I check the data inside the merge file, and everything looks
good. I run the merge (only a sort by last name, no selection criteria) and
records that I saw listed in the merge data file are NOT printed out in the
final merge document.

I just started playing around with the data. Let's Say Record1 (it's not
literally the first record) was showing up in the data, but not printing
out. I started unselecting data records at random (say I unselected Record5
and Record7). All of a sudden Record1 showed up on the final product. I
went back into the merge data and re-selected Record5. Record1 didn't show
up. Then I went back into data and DE-selected Record5 and RE-selected
Record7. Record 1 still didn't show up.

ALL SELECTED -----> Record1 doesn't
show up

Record5 & Record7 NOT selected -------> Record1 shows up

Record5 selected, Record1 NOT selected ----> Record1 doesn't show up

Record5 NOT selected, Record7 selected -----> Record1 doesn't show up


I tried to find ANY kind of link and/or correlation between Record1 and any
of the other records, and there appears to be none.

I am at a loss to even know where to begin to look!

Thanks in advance for your help.

Dale

 

[Suzanne S. Barnhill]

Perhaps the mail merge main document contains too many «Next Record» fields,
resulting in records being skipped?