Mail merge e-mail character encoding

[Michael Lee]

Does anyone know how to specify the character encoding used in email
produced by mail merge? I was sending a Word file containing both
Traditional and Simplified Chinese characters using mail merge email, and
the resulting email uses gb2312. However, I would like to use UTF-8 because
some recipients are using email clients that cannot read gb2312.

Thanks!

Michael Lee

 

[Graham Mayor]

I suspect this is a function of your e-mail application. In Outlook
investigate tools > options > mail format > international options and
uncheck 'auto select encoding for outgoing messages'. Which presumably
causes the e-mail to choose the most suitable encoding for your Chinese
characters.?

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Graham Mayor - Word MVP


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[Michael Lee]

Thanks. After unchecking that option, the resulting email is in UTF-8.

Michael Lee