Mail merge error in Word 2003

[EnjoyYourFreedom]

1. Tools > Letters and Mailings > Mail Merge
2. Document type > Envelopes
3. Next: Starting Document
Start from existing document > Open > Envelope appears
Select recipients > Use existing list > Brouse > Select data source > Open >
list appears > Mail merge recipients are selected
The computer says "Step 3 of 6 Next: Write your letter"
The instructions say "Step 3 of 6 Next: Arrange your envelope"
The instructions are correct and I can go no further with mail merge. I find
no update and would like to know what is wrong? Thanks.

 

[Graham Mayor]

The mail merge wizard is hardly the most intuitive piece of software and has
been widely criticised. At step 3, 'write your letter' will give you access
to the envelope and is incorrectly described in the instructions. Much
better to forget the wizard altogether and use the mail merge toolbar. If
you set the document type as envelope instead of labels, the procedure is
similar to that described at
http://www.gmayor.com/mail_merge_labels_with_word_xp.htm

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Graham Mayor - Word MVP


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