Mail merge errors out

[Skip BIsconer]

I am trying to put together a mailing label program
without much success. I try to follow the mailmerge
instructions and get just so far and then a big white
rectangle pops up and tells me that "kernel 32 caused a
general protection fault in module KRNL 386.EXE at
0001:000075a8. Can anyone tell me what's going on here?

 

[Cindy M -WordMVP-]

Hi Skip,

I am trying to put together a mailing label program
without much success. I try to follow the mailmerge
instructions and get just so far and then a big white
rectangle pops up and tells me that "kernel 32 caused a
general protection fault in module KRNL 386.EXE at
0001:000075a8. Can anyone tell me what's going on here?

Nothing very good <sigh> FWIW, you-the-user are blameless


Which version of Word are we dealing with? What's the data
source?

If you boot WINDOWS in SAFE MODE, does the problem still
occur?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update
Sep 30 2003)
http://www.mvps.org/word

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