I was wondering if Maureen1 ever found a solution to the mail merge, endless spinning wheel when trying to open a data source. I, too, have the same problem. I am using Microsoft Word 2004 for Mac, Version 11.5.6 and OS X Version 10.5.8.
I'd appreciate any help.
Thank You
Maureen1 wrote:
Mail Merge freezes when I click on Open Data Source
19-Feb-10
Version: 200
Operating System: Mac OS X 10.5 (Leopard
Processor: Inte
EVERY TIME!!! In 2 years I have not been able to do a mail merge. I get columns (like Finder) that are blank, and endless, and the spinning wheel. I have to quit Word. I just upgraded to 2008 and thought I might have success here but it did not work either. Fortunately I do not do a lot of these. Might the problem be in settings somewhere? My computer works fine in all other apps and other functions in Word. This is soooo frustrating.
Previous Posts In This Thread:
Mail Merge freezes when I click on Open Data Source
Version: 200
Operating System: Mac OS X 10.5 (Leopard
Processor: Inte
EVERY TIME!!! In 2 years I have not been able to do a mail merge. I get columns (like Finder) that are blank, and endless, and the spinning wheel. I have to quit Word. I just upgraded to 2008 and thought I might have success here but it did not work either. Fortunately I do not do a lot of these. Might the problem be in settings somewhere? My computer works fine in all other apps and other functions in Word. This is soooo frustrating.
I do not know "the answer", buta.
I do not know "the answer", bu
a. at which stage in the merge process are you seeing the problem
from this..
I would guess that it is when you select the data source, but is tha
correct? Or can you select the data source but then not perform the merge
b. are you always trying to use the same type of data source? e.g
always an Excel file? If so, it is probably worth trying another type
e.g. a comma-delimited text file, or a table in a Word document
I would generally have a look at the system consol
(Applications/Utilities/Console) to see if any messages were bein
issued at the point the process goes wrong. Not that I know much abou
interpreting the logs on a Mac, but sometimes you can get som
indication of what might be happening)
Peter Jamieso
http://tips.pjmsn.me.uk
I cannot tell from your wording whether this problem existed for you
I cannot tell from your wording whether this problem existed for you i
whatever version you "just upgraded" from as well, but I get the impressio
that it did. Everything you describe is symptomatic of missing updates
need for at least some minor system maintenance. It may take a little tim
but I think you can recover from it starting with the basics..
First, confirm that Office 2009 is fully updated. Select 'Check for Updates
from the Help menu of any Office program if your current level is not 12.2.
(go to the application menu & select 'About Word' for example)
Also, go to the Apple Downloads site & retrieve the OS X 10.5.8 COMBO Updat
(even if you are already at the 10.5.8 level). Once you have applied that us
Apple's Disk Utility app to Repair Disk Permissions on your HD & restar
your Mac before launching any of the Office apps
These steps alone may not correct the problem if it existed in a prio
version of Office, but they are necessary before going any further. If th
issue continues reply for additional suggestions. There may be a fil
corruption that was brought forward depending on how the "upgrade" to Offic
2008 was executed. Follow Peter's suggestion about using a different recor
source file & include those results in your reply
HTH |:>
Bob Jone
[MVP] Office:Ma
On 2/19/10 4:09 PM, in article (e-mail address removed)2ac0,
Yes, this problem did exist in Mac Office 2004 (previous version) on my
Yes, this problem did exist in Mac Office 2004 (previous version) on my machine. I rechecked updates and I am current. I also downloaded and installed the combo update you suggested. My data file is a word file (actually set up as a data record following the steps in the tutorial for merge). <br>
Problem remains. I choose my form letter, then select "open data source" and that is as far as I ever get. This is where the 'columns' appear - entire screen and beyond - and I have to force quit. It does say "choose a data file" at the top but that is it. I clicked on "Enable" drop down at the bottom and again got the rainbow wheel. Have to force quit now. <br><br>I did not do the repair yet but I will try it now. I have done it before though so am not optimistic.
Me again. I did the repair and problem still persists.
Me again. I did the repair and problem still persists.
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