mail merge hanging up

[Advance Scout]

I have a word mail merge doc that has not given me any problems until
yesterday. When I try to open it it locks up at "waiting for microsoft
excel to accept dde commands" and then the document doesnt open ... it
just freezes.

Heres what I know:
I have multiple copies of the same word doc and spreadsheet- none are
working...but I copied them to another computer and they are working there.

If I start a new spreadsheet with some dummy data and then try to create
a new mail merge envelope in Word the same thing happens- It freezes
when trying to merge. So apparently its either Word or excel thats
causing the problem.... OR another application interfering.

I also tried a system restore to last week when the mail merge was
working and still nothing.

Oh yeah - windows xp and office 97

Any ideas?

 

[Mary Sauer]

Are your MDAC components current?
OFF97: Overview and History of Office 97 Patches
http://support.microsoft.com/kb/248710

Microsoft Data Access Components (MDAC) release history
http://support.microsoft.com/kb/231943/EN-US/

 

[Advance Scout]

Are your MDAC components current?
OFF97: Overview and History of Office 97 Patches
http://support.microsoft.com/kb/248710

Microsoft Data Access Components (MDAC) release history
http://support.microsoft.com/kb/231943/EN-US/

Mary - I got merge working by doing this: Using my office 97 disk- I
uninstalled both word and excel (didn't remove office 97) and then
performed a shutdown. After rebooting, I reinstalled word and excel.
(merge still didnt work)... Performed shutdown and reboot. Merge is
working now (I performed multiple reboots to verify. Thanks for your help.

 

[Mary Sauer]

I wasn't any help. I am glad you got it all working okay. Thanks for the update,
it is appreciated.