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Message: [QUOTE="Dannyl, post: 5598020"] Hi, Ive had some problems with mail merge in word 2000. Fist I didn't have any mail merge setting under tools, I've solved that problem, now when I do a mail merge to make labels with a works 8 database I've ran into another problem, this used to work before. I click on mail merge under tools, mail merge helper comes up, I click on create>mailing labels>active window>get data ( works 8 database file)>open data source> header record delimiter comes up, in the preview window everything looks unreadable (IIIIIIIII"""::;hhjgaaa^^^^)<sample, I click OK anyway>setup main document label option> OK>create labels windows>Insert merge field, I click on it, only one insert field unreadable same as above sample, there are no First name, Last name or street address fields, merge is grayed out can't finish merge. I can't figure out whats wrong. If someone ran in this before and solved this please let me know, I thank you for your time and patience DannyL [/QUOTE]