Mail Merge Lables

[slackin]

When I try to merge from Excel 2003 to Word 2003 lables I consistantly get
the same problem. I follow all of the merge steps and when I "update all
lables" it will populate the first row of lables and then 2 lables on the
bottom of the page. Then it will go to a new page and do the exact same
thing. I do not have any blank fields in my excel spreadsheet. When I merge
on any other computer it works just fine.

It also does not matter what lables I use. If I change to a different lable
size it again fills up all of the first row of lables and part of the last
row. It works this way on every excel spreadsheet I have so it is also not
the data source. Does anyone know of a wierd setting that might make a
difference?

 

[Peter Jamieson]

Are you using a Tablet PC with Windows XP SP2?

If so, this is a known error and I understand a Knowledgebase article is in
preparation, so if you are not using Tablet PC with Windows XP SP2 it would
be very useful to know what you are using.

One workaround is to move the focus to the "Update all labels" button in the
taskpane and click it using the spacebar rather than the pen/mouse. You can
do that by using F6 to move the focus between windows and then the arrow
keys to get to the button.

Another workaround is to insert a text box or autoshape inside the first
label before you click "Update all labels"

Peter Jamieson

 

[slackin]

Thank you very much, I am using a Tablet PC with Windows XP SP2. No one in
my ITS department had heard about the problem so I will forward this info.
You have saved me many more days of unbelieveable frustration. Thanks