Mail Merge missing data

[Anna]

Word 2000, Excel 2000 data source. 1st problem-One merge
field underlines itself in Word but is not that way in
Excel. It is not formatted that way in either programs.
2nd problem-2 separate merge fields, Deductible and Non-
Deductible, they are switching data or not showing up at
all. Thanks for your help.

 

[Peter Jamieson]

For problem 1, if there is a \*Mergeformat switch in the mergefield (use
Alt-F9 to look) try
a. removing it
b. replacing it by a \*Charformat switch

For problem 2,
a. what sort of data is in the fields?
b. do the fields actually have the names "Deductible" and "Non-Deductible"
? Does Word's dropdown list of merge fields spell "Non-deductible" the same
way?