D
Doug
This has me stumped.
We have form letters that use a datasource created by a macro in
Access. The data is exported from Access using the "Export Word for
Windows Merge" feature.
The form letters (Word docs) and the datasource reside on a network
share. This setup has worked well for years. Recently we added another
computer to the network.
Details:
Win 98se ( no viruses, worms or spyware detected, up to date patch-wise)
Office 2000 (all services packs and patches installed)
Access and mail merge files were created by Office 2000
If you try to do a mail merge from this "new" computer the Word document
opens normally, it finds the datasource normally. When you press the
Merge button you get an error that fields are missing from the
datasource. The merge helper only sees the first field.
If I log off, go to another computer on the network, log on using the
same user as before, the mail merge works fine using the same files as
in the failed attempt. In fact the "new" machine is the only computer on
the network that can't do the merge.
I uninstalled Office 2000 from the machine in question. I reinstalled
Office and applied all of the service packs and patches. The problem
persists. To make things even more puzzeling, every other Office task we
try on this "new" machine works perfectly. What should I try next?
Doug
We have form letters that use a datasource created by a macro in
Access. The data is exported from Access using the "Export Word for
Windows Merge" feature.
The form letters (Word docs) and the datasource reside on a network
share. This setup has worked well for years. Recently we added another
computer to the network.
Details:
Win 98se ( no viruses, worms or spyware detected, up to date patch-wise)
Office 2000 (all services packs and patches installed)
Access and mail merge files were created by Office 2000
If you try to do a mail merge from this "new" computer the Word document
opens normally, it finds the datasource normally. When you press the
Merge button you get an error that fields are missing from the
datasource. The merge helper only sees the first field.
If I log off, go to another computer on the network, log on using the
same user as before, the mail merge works fine using the same files as
in the failed attempt. In fact the "new" machine is the only computer on
the network that can't do the merge.
I uninstalled Office 2000 from the machine in question. I reinstalled
Office and applied all of the service packs and patches. The problem
persists. To make things even more puzzeling, every other Office task we
try on this "new" machine works perfectly. What should I try next?
Doug