Mail Merge Problems

[Robin S]

I have used mail merge successfully with Office 2003, running over 8,000
merge addresses at a time. I have tried creating a word doc and using the
mail merge feature with 2007 Word and Outlook. It runs 25 addresses and then
quits sending to the outbox. Any ideas? Thanks! Robin

 

[Russ Valentine [MVP-Outlook]]

Not without the precise details of what you did. Mail merge works the same
in Office 2007 as 2003, but the commands are now in the Ribbon and not the
mail merge toolbar.

 

[Robin S]

I know where the commands are. I'm running the merge the same way. Using
2003 my doc would go to the outbox merging address after address. Now the
addresses quits merging when I reach the 25th address record. The outbox
doesn't receive anymore records to send. It is really frustrating. I'm
familiar with 2007 and the changes. The merge seems to work - it just stops
at the 25th mail sent.

thanks for replying!

Not without the precise details of what you did. Mail merge works the same
in Office 2007 as 2003, but the commands are now in the Ribbon and not the
mail merge toolbar.
--
Russ Valentine
[MVP-Outlook]

I have used mail merge successfully with Office 2003, running over 8,000
merge addresses at a time. I have tried creating a word doc and using
the
mail merge feature with 2007 Word and Outlook. It runs 25 addresses and
then
quits sending to the outbox. Any ideas? Thanks! Robin

 

[Russ Valentine [MVP-Outlook]]

You're welcome. If you want help, however, answer my question. We aren't
mind readers. Mail merge works the same in Outlook 2007.
--
Russ Valentine
[MVP-Outlook]

I know where the commands are. I'm running the merge the same way. Using
2003 my doc would go to the outbox merging address after address. Now the
addresses quits merging when I reach the 25th address record. The outbox
doesn't receive anymore records to send. It is really frustrating. I'm
familiar with 2007 and the changes. The merge seems to work - it just
stops
at the 25th mail sent.

thanks for replying!

Not without the precise details of what you did. Mail merge works the
same
in Office 2007 as 2003, but the commands are now in the Ribbon and not
the
mail merge toolbar.
--
Russ Valentine
[MVP-Outlook]

I have used mail merge successfully with Office 2003, running over 8,000
merge addresses at a time. I have tried creating a word doc and using
the
mail merge feature with 2007 Word and Outlook. It runs 25 addresses
and
then
quits sending to the outbox. Any ideas? Thanks! Robin

 

[Robin S]

I don't see a question in your initial post. I see a comment to which I
replied.

I create a document in Word 2007 - html. The document consists of text,
pictures, and hyperlinks. Document is saved. Then I select: mailings,
email, select recipients: contacts, existing contacts, all the contacts are
checked, finishi and merge - insert subject matter. When it starts merging
the first 23 - 25 addresses go to Outlooks Outbox and then it stops.

A side note: I'm not a tech novice. I'm not a tech guru. I came to this
forum to receive some help. I do have my Masters in Educational Technology.
I have tried problem solving this issue and so has the tech department
personnel of the university for which I work. Please don't insult me, even
if you are having a long day.

You're welcome. If you want help, however, answer my question. We aren't
mind readers. Mail merge works the same in Outlook 2007.
--
Russ Valentine
[MVP-Outlook]

I know where the commands are. I'm running the merge the same way. Using
2003 my doc would go to the outbox merging address after address. Now the
addresses quits merging when I reach the 25th address record. The outbox
doesn't receive anymore records to send. It is really frustrating. I'm
familiar with 2007 and the changes. The merge seems to work - it just
stops
at the 25th mail sent.

thanks for replying!

Not without the precise details of what you did. Mail merge works the
same
in Office 2007 as 2003, but the commands are now in the Ribbon and not
the
mail merge toolbar.
--
Russ Valentine
[MVP-Outlook]
I have used mail merge successfully with Office 2003, running over 8,000
merge addresses at a time. I have tried creating a word doc and using
the
mail merge feature with 2007 Word and Outlook. It runs 25 addresses
and
then
quits sending to the outbox. Any ideas? Thanks! Robin

 

[Russ Valentine [MVP-Outlook]]

I asked you for the precise details of the merge procedure you were using.
Otherwise we have no way of troubleshooting where the problem might be. As
it turns out, you have sent several other people scurrying to solve your
problem by multiposting your question, so I'll wait to see what they come up
with first. No need for several of us to be doing the same thing. Next time
crosspost. Do not multipost.
Since the mail merge procedure works exactly the same in Outlook 2007 as
2003, you might want to look at your data source since that is more likely
to have changed than anything else. For example, how did you migrate your
Outlook data to this new installation and how did you maintain the integrity
of the connection between the data and the Outlook Address Book Service?
--
Russ Valentine
[MVP-Outlook]

I don't see a question in your initial post. I see a comment to which I
replied.

I create a document in Word 2007 - html. The document consists of text,
pictures, and hyperlinks. Document is saved. Then I select: mailings,
email, select recipients: contacts, existing contacts, all the contacts
are
checked, finishi and merge - insert subject matter. When it starts
merging
the first 23 - 25 addresses go to Outlooks Outbox and then it stops.

A side note: I'm not a tech novice. I'm not a tech guru. I came to this
forum to receive some help. I do have my Masters in Educational
Technology.
I have tried problem solving this issue and so has the tech department
personnel of the university for which I work. Please don't insult me,
even
if you are having a long day.

You're welcome. If you want help, however, answer my question. We aren't
mind readers. Mail merge works the same in Outlook 2007.
--
Russ Valentine
[MVP-Outlook]

I know where the commands are. I'm running the merge the same way.
Using
2003 my doc would go to the outbox merging address after address. Now
the
addresses quits merging when I reach the 25th address record. The
outbox
doesn't receive anymore records to send. It is really frustrating.
I'm
familiar with 2007 and the changes. The merge seems to work - it just
stops
at the 25th mail sent.

thanks for replying!

:

Not without the precise details of what you did. Mail merge works the
same
in Office 2007 as 2003, but the commands are now in the Ribbon and not
the
mail merge toolbar.
--
Russ Valentine
[MVP-Outlook]
I have used mail merge successfully with Office 2003, running over
8,000
merge addresses at a time. I have tried creating a word doc and
using
the
mail merge feature with 2007 Word and Outlook. It runs 25 addresses
and
then
quits sending to the outbox. Any ideas? Thanks! Robin

 

[Bob]

Hi Robin, please see the discussion thread here:
http://www.microsoft.com/office/com...elds&mid=2c8158b7-e397-4bfc-9777-cf1b51d828c5

If you can't get to it, go under the Word, Mailmerge discussion group and
look for the "2007 E-mail merge hangs (not responding)" thread. I think these
people, myself included, are experiencing the same issue you are. I posted a
reply there that has solved the problem for me. Hope this helps you. This
problem is a real pain and the "help" you're getting in this thread doesn't
seem quite... yeah.