Mail merge search button fails to find any recipients.

M

Mark@ReiglerAli

We have been having a problem with Word 2002/3. This occurs when using
mailmerge search to find a single recipient from our data source.
Our Data source is a Word-created table in a word document.
Originally, the search was intermittant and often failed to find data in the
middle records (No300-1000) of the data source. We worked around this by
pressing the Last Record button, which seemed to force the data source to
reload and then the search worked, now one of the PCs won't find ANY record,
even after pressing the last record button.
We've tried disassociating and re-selecting the data source, re-installing
word, installing all the service packs, creating a new merge document. None
of it has any effect.

Has anyone else experienced this? Is there a simple fix?
Please help!!!
 

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