Mail Merge with public address book instead of personal address bo

[codwilco]

My mail merges work fine from my personal address book. We have created a
Public folder though that has other addresses that we want to use. The
folders display when we are in Outlook, but they don't display as an option
when I select Outlook as a Mail Merge option. How can we access these groups?

Thanks in advance,
Dave

 

[Roady [MVP]]

Do you have the Address Book marked a a Public Folder Favorite?

 

[Sue Mosher [MVP-Outlook]]

You must start the mail merge from Outlook -- specifically from the public
folder that contains the data -- using the Tools | Mail Merge command.