Mail Merge

[Irene]

I have been happily doing a mailmerge using Outlook 2003 and Publisher 2003.
I went to do one the other day and started to have all kinds of problems.

From Publisher when I choose "Use Outlook Contacts" I get a screen that
says "Data Link Properties" and asks for all kinds of info - never had this
before and was always able to do merge. When I hit ok - I get an error
message:
"This operation cannot be completed because of dialog or database engine
failures. Please try again Later"

I have tried all the Link settings, but nothing works - Keeps saying
Publisher cannot open file. Very strange since I never had a problem before.

Please advise.

Thank you.

 

[Mary Sauer]

"The operation could not be completed because of dialog or database engine
failure" error message if you use Outlook contacts for a mail merge
http://support.microsoft.com/kb/320838/en-us

 

[Irene]

That did not solve the problem. I still get the dialog box called "data link
properties" and then told Publisher cannot open the file. I am using
Publisher and OUtlook 2003 not 2002.

Thank you

 

[Mary Sauer]

It could be your MDAC components need refreshing
You receive a "The operation cannot be completed because of dialog or data base
engine failures" error message when you try to perform a mail merge by using an
Outlook 2003 contact folder in Publisher 2003
http://support.microsoft.com/kb/908474/en-us

 

[Irene]

I updated all the windows components, Ihave the right MDAC companents. Still
not working - I get the message that publisher cannot open the file. This
was working perfectly, never had a problem.

I did do an Oulook backup onto a travel drive, right after that was when the
problem
started - I really have to get this working again.

Thank you
Irene

 

[Mary Sauer]

Are you using the backup to merge your data? Publisher does not do well with
removable disks.
I don't know what else to tell you to try. Maybe "detect and repair"

Do you have the Office plug-in disabled in Norton?

How to troubleshoot a damaged publication in Publisher
http://support.microsoft.com/kb/198256/en-us