Mail Merge

[Lisa]

My software was upgraded by my employer to Microsoft Word
XP. Since then I have not been able to perform mail
merges. I have gone to the Microsoft Support site. I
opted for the question which asks "Can I perform a mail
merge the way I did it in earlier versions of Word?"
Everything appears the same and seems to go smoothly until
I get to the "Merge" button, it is grayed out so that I
cannot click it to complete the merge. Does anyone know
how I can complete this mail merge?

 

[Cindy M -WordMVP-]

Hi Lisa,

My software was upgraded by my employer to Microsoft Word
XP. Since then I have not been able to perform mail
merges. I have gone to the Microsoft Support site. I
opted for the question which asks "Can I perform a mail
merge the way I did it in earlier versions of Word?"
Everything appears the same and seems to go smoothly until
I get to the "Merge" button, it is grayed out so that I
cannot click it to complete the merge.

I'm not familiar with the steps in the Microsoft article, so
I don't know where this "Merge" button is that you're seeing,
but...

1) You'll find some information on my website about Word
2002, with a list of common problems people run into, and how
you can pull the old interfaces back up.

2) If you tell us more, we can perhaps give you specific
information to solve your problem. We'd need to know things
like:
- what kind of data source do you use?
- how is your (forgive the expression) "experience" with the
new functionality different from with earlier versions? Can
you describe the obstacles you're running into?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep
30 2003)
http://www.mvps.org/word

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