mail message form missing

[dfrahlic]

Outlook 2003 was installed. Outlook '97 was mistakenly installed shortly
after. Outlook '97 was then uninstalled. However, once I returned to
Outlook 2003, I no longer have the form for the email message.

Under the menu TOOLS --> FORMS --> CHOOSE FORM... then in the STANDARD FORMS
LIBRARY you see a list of the various forms Outlook uses; Appointment,
Contact, Distribution List, etc. One of the forms should be... Message. That
option is not there on my system.

Somehow the IPM.Note disappeared. I cannot open forwarded mail that uses
this form.

Does anyone know how to retrieve the standard Mail Message Outlook form?

 

[Sue Mosher [MVP-Outlook]]

You might try running Help | Detect and Repair in Outlook.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[dfrahlic]

I ran the Help | Detect & Repair in Outlook. It did not correct the problem.

 

[Sue Mosher [MVP-Outlook]]

Since *all* messages use IPM.Note, unless they are using a custom form, you shouldn't be able to open any messages if it's truly the problem. What happens if you try to open a forwarded message?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers