Mail message form problem

[daveh]

I have created an Outlook mail message form using the form designer. The
form has been published to our server's Organizational Forms Library. We are
able to select the form from the library and fill in the fields. When the
form is emailed (all within our Outlook Exchange group) there is nothing in
the body of the email. If anyone has any insights on how to make this work,
your help would be much appreciated.

 

[Sue Mosher [MVP-Outlook]]

"Filling in the fields" normally wouldn't have any effect on the body of the message. The body would contain only text typed into the message body control.

In general, for message forms to work, they need to be published with the "send form definition with item" box unchecked and with controls on both read and compose layouts bound to the same Outlook properties.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[daveh]

Thanks for the response. I apologize for what seems to be pretty basic, but
I'm new to Outlook forms. Based on your response, I deselected the "Separate
Read Layout" option, so that the compose and read are combined. The "Send
form definition with item" is deselected as well. Unfortunately, when the
form is sent, the body of the form is still not coming across to the
recipient. Is there anything else I might be missing?

 

[Sue Mosher [MVP-Outlook]]

By "body of the form," do you mean the main message body? What do you see in the message body?

What is the purpose of this form? Is it published to the Organizational Forms library?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Thanks for the response. I apologize for what seems to be pretty basic, but
I'm new to Outlook forms. Based on your response, I deselected the "Separate
Read Layout" option, so that the compose and read are combined. The "Send
form definition with item" is deselected as well. Unfortunately, when the
form is sent, the body of the form is still not coming across to the
recipient. Is there anything else I might be missing?

 

[daveh]

By body of the form, I do mean the main message body. The only thing in the
main message body, on the recipient's email, is my email signature.

The form is published in the Organizational Forms Library. The form is a
wire transfer request form. The purpose is to capture requested data in a
standard format in the pre-defined form fields. The user would select the
form from the library, fill in the fields on the form in the main message
body, and send to the appropriate person to complete the wire transfer.

 

[Sue Mosher [MVP-Outlook]]

This is a bit confusing:

The main message body doesn't have fields in it. The main message body itself is a field. So, what are these "fields ... in the main message body"?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

By body of the form, I do mean the main message body. The only thing in the
main message body, on the recipient's email, is my email signature.

The form is published in the Organizational Forms Library. The form is a
wire transfer request form. The purpose is to capture requested data in a
standard format in the pre-defined form fields. The user would select the
form from the library, fill in the fields on the form in the main message
body, and send to the appropriate person to complete the wire transfer.

 

[daveh]

Sorry Sue, I misspoke. The subject line from the form is also sent. It
reads "Wire Request Form".
--
Dave

By body of the form, I do mean the main message body. The only thing in the
main message body, on the recipient's email, is my email signature.

The form is published in the Organizational Forms Library. The form is a
wire transfer request form. The purpose is to capture requested data in a
standard format in the pre-defined form fields. The user would select the
form from the library, fill in the fields on the form in the main message
body, and send to the appropriate person to complete the wire transfer.

 

[daveh]

Fields were created using the Field Chooser, and dropped onto the Message
tab, on the grid under the Subject line.

--
Dave

By body of the form, I do mean the main message body. The only thing in the
main message body, on the recipient's email, is my email signature.

The form is published in the Organizational Forms Library. The form is a
wire transfer request form. The purpose is to capture requested data in a
standard format in the pre-defined form fields. The user would select the
form from the library, fill in the fields on the form in the main message
body, and send to the appropriate person to complete the wire transfer.

 

[Sue Mosher [MVP-Outlook]]

As I mentioned in my initial response, such fields have no relationship whatsoever with the main message body. Are you saying that the controls are not visible to recipients? Or that they are blank?
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[daveh]

They are not visible.
--
Dave

As I mentioned in my initial response, such fields have no relationship whatsoever with the main message body. Are you saying that the controls are not visible to recipients? Or that they are blank?
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

Did you check the "Send form definition with item" on the Properties page of the form design? That's a no-no. Clear it, then republish.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

They are not visible.

 

[daveh]

I had mentioned in a previous thread that I had not checked this. Not sure
what else could be causing the problem.

 

[Sue Mosher [MVP-Outlook]]

There are a number of other potential causes of one-off forms;see http://www.outlookcode.com/d/formpub.htm. You can check whether the received item is a one-off by checking the value of its Message Class field or looking at the Help | About This Form dialog.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Septbabymom]

Dave h... when in design mode, on the 'Actions' tab, did you remember to
select the appropriate for "Reply", "Reply to All", "Forward" and "Reply to
folder". I hadn't done that at one point and it caused me similar problems.
Good luck, your post was printed a while ago so you've probably already
figured this out by now.