Mail moved to a file folder but remains inmy sent items

C

clakatis

I move an e-mail to one of my File Folders, but a copy of the email
remains in my Sent items.

Have you seen this occur before? Do you know what the cause is?

Any help will be appreciated.

Thanks
C
 
B

Brian Tillman

I move an e-mail to one of my File Folders, but a copy of the email
remains in my Sent items.

How did you move it? If you clicked and dragged it, unless you chose "Copy"
I don't see how what you describe is possible. If you mean you used a rule,
then that's the way it works as long as you have the "Save copies of
messages in Sent Items folder" option enabled.
 
C

clakatis

Thank you Brian, this is actually for an atty that works at our firm.
I will check with him and see how he is moving the emails.

C
 
M

Matthew Mailey

I have a client that is running into exactly the same problem - a copy stays
in the Inbox when the message is clicked and dragged into another folder. I
have seen it happen and it _is_ possible, but I can't figure out how to stop
it either.

Any ideas out there?
 

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