Mail not received by hotmail

[Daniela]

Hello
I'm using Microsoft Outlook 2000 and am trying to send e-mails (with and without attachments) to a hotmail account and then I get the postmaster delivery failure saying that the e-mail wasn't sent to the hotmail e-mail account
Is there an option that I might have checked without knowing
What can I do?
thanx in advanc
D

 

[Roady [MVP]]

Does the message say why it isn't delivered? Mailbox full, mailbox doesn't
exist, etc...?

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[Lanwench [MVP - Exchange]]

What's the exact text of the bounce message/NDR ?

 

[Daniela]

The postmaster msg:
This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.
And then it gives the hotmail address
No other explanation included

It also comes back with a with a file ATT00016.dat and a file with the e-mail I originaly sent.

 

[Roady [MVP]]

Can you send to the Hotmail account if you use another mailclient?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
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[Daniela]

Yeah I have no problem doing that. It seems like there's something wrong with outlook. This is stopping me from doing my job and slows down the company. I don't know what to do.

 

[Diane Poremsky [MVP]]

Do you have more than one account configured in Outlook? if so, what types
are they? Are you using Corp or internet mode?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
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[Lanwench [MVP - Exchange]]

It's unlikely to be Outlook; Outlook is just a mail client, and once it
sends outbound mail to your mail server, it's out of Outlook's hands.

Does your company run its own mail server in-house, or are you using
Internet mail? If so, have you contacted your ISP? Are you having problems
sending to anyone else?

It's possible that your outbound mail server doesn't have a PTR (reverse
lookup record) in its public DNS. I know that AOL blocks messages sent from
servers without this, and a lot of mail servers reject messages sent from
residential/dialup IP addresses....or your mail server could be
blacklisted....hard to say.

 

[Daniela]

I have a pop account and a symanctec fax starter edition and using internet mode
D.

 

[Diane Poremsky [MVP]]

Can you send mail to other non-hotmail accounts?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Daniela]

Yes I can send e-mails to non-hotmail accounts but there are some companies that have the same problem when I send them e-mails with attachments.

 

[Daniela]

To add more....other people from the same company as me can send e-mails with or without attachments to hotmail accounts or the accounts that I can't send e-mails to.

 

[Peter Scott]

The problem seems to be at the Hotmail end. As a regular user of Hotmail it
looks as if the Hotmail account is refusing you e-mails. Hotmail accounts
can be configured to block individual accounts or they can be set to accept
only from certain e-mail accounts.
My suggestion is to get someone to e-mail this account and ask them what
there settings are re blocking/accepting.