Mail not received

[Marie]

For unknown reason, no longer able to receive emails from yahoo users. Need
help.

 

[Vince Averello [MVP-Outlook]]

What happens when they try to send it to you?

 

[Marie]

It shows "sent" on their side, but never received by me.

 

[Brian Tillman]

It shows "sent" on their side, but never received by me.

So the messages appear in the Yahoo mailbox? You can check with the Yahoo
web interface. If not, it's not your problem (it may be theirs) and you
can't fix it, although perhaps Yahoo can. Only if the messages are in the
mailbox can you address the problem.

 

[Marie]

Thank you, but I have checked with Yahoo and none of their answers applied.
I might mention this problem occured after I changed from qwest.net to
msn.com.

 

[Marie]

I just tried again, this time I forwarded an item and it was received
immediately. The problem seems to be when I compose and send which I just
tried again and it didn't work.

 

[Brian Tillman]

I just tried again, this time I forwarded an item and it was received
immediately. The problem seems to be when I compose and send which I
just tried again and it didn't work.

Do you get any error messages at all?

I might mention this problem occured after I changed from
qwest.net to msn.com.

I'm afraid I don't see how Yahoo is involved at all in either of these
cases. Can you describe how your account is configured? Also, state your
Outlook version. I don't see where you've done that yet.

 

[Marie]

No error message. I have Outlook 2002. Where do I get configuration info?

 

[Brian Tillman]

No error message. I have Outlook 2002. Where do I get configuration
info?

Tools>E-mail Accounts>Next. Seclect your account. Click Change. Some
configuration info is there and some is available after clicking More
Settings.

 

[Marie]

Thank you all. Somehow or other everything has worked itself out. There
must have been Gremlins!