M
mfast
Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel
Email Client: imap
Hi- I'm using Entourage 2004 on an Intel MacBook running OS 10.4, running IMAP mail, and I'm having 3 related problems.
Issue #1
Usually, when I mark a message as junk, it moves into the spam mail folder and I delete it from there. But recently, some emails are getting marked as junk and are staying in my inbox. When I try to move or delete them, nothing happens -- they just stay where they are. I have tried "marking them as not junk" and moving or deleting them, but that doesn't work either. So I can't get rid of the email in my inbox.
Issue #2
It seems that some emails that come in (not necessarily junk ones) come in twice as duplicates. And if I try to delete (or move) them, only one deletes and the other stays in my inbox. Again, I can't get rid of the email in my inbox.
Issue #3
Some regular emails come in just once, and I read them and try to delete, and the email stays in my inbox - it won't delete. Again, the email is stuck in my inbox.
When I log into my webmail, these "ghost" emails (either the duplicates or the ones I moved to trash or marked as junk) do not show up. So it doesn't seem like they're on the email server. Does anyone know what's going on here? How do I get rid of these email? Am I going to have to switch to Mac Mail? I like the integrated solution of mail, a calendar and addressbook in Entourage, but if this can't be solved, I may have to switch.
Anyone experience this at all?
Thanks for your help.
-laine
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel
Email Client: imap
Hi- I'm using Entourage 2004 on an Intel MacBook running OS 10.4, running IMAP mail, and I'm having 3 related problems.
Issue #1
Usually, when I mark a message as junk, it moves into the spam mail folder and I delete it from there. But recently, some emails are getting marked as junk and are staying in my inbox. When I try to move or delete them, nothing happens -- they just stay where they are. I have tried "marking them as not junk" and moving or deleting them, but that doesn't work either. So I can't get rid of the email in my inbox.
Issue #2
It seems that some emails that come in (not necessarily junk ones) come in twice as duplicates. And if I try to delete (or move) them, only one deletes and the other stays in my inbox. Again, I can't get rid of the email in my inbox.
Issue #3
Some regular emails come in just once, and I read them and try to delete, and the email stays in my inbox - it won't delete. Again, the email is stuck in my inbox.
When I log into my webmail, these "ghost" emails (either the duplicates or the ones I moved to trash or marked as junk) do not show up. So it doesn't seem like they're on the email server. Does anyone know what's going on here? How do I get rid of these email? Am I going to have to switch to Mac Mail? I like the integrated solution of mail, a calendar and addressbook in Entourage, but if this can't be solved, I may have to switch.
Anyone experience this at all?
Thanks for your help.
-laine