Mail stuck in outbox

[! Kalbo]

Running Outlook 2003 on XP service pack 2

Sometimes I send an email and it goes to the outbox but immediately the font
in the outbox changes from italics to regular. I can sometimes move it to
the draft folder and resend and it goes correctly, other times it gets stuck
again.

When I do a send/ recieve, it never attempts to send the mail and just
ignores that it's in the outbox.

I've tried restarting Outlook, putting it into offline mode and then back to
online and also rebooting the PC to no avail. Mail sent after the mail in
question gets hung up go through with not problem.

There seems to be no rhyme or reason to this problem.

Any ideas?

KB

 

[Vince Averello [MVP-Outlook]]

Take a look here, it may help:
http://www.howto-outlook.com/Faq/messagestuckinoutbox.htm

 

[! Kalbo]

The problem is not getting rid of the mail, the problem is that the mail
never gets sent.

I'm trying to send the mail, not delete it.

This happens with simple 80kb emails and not ones with big attachments so
size is not the problem.

As stated before, the mail does not get sent out. If I hit Send/Recieve,
Outlook reports Mail sent without attempting to send it.

KB

 

[! Kalbo]

I think I might have descovered the reason.

It appears that if I open the outbox to make sure the mail is there and
being sent, Outlook resets the status and turns off the "to be sent" switch.
So if I edit the email in the outbox before it gets sent, when I hit SEND,
it saves the mail to the outbox and immediately tunrs of the "to be sent"
switch because the email is highlighted in the outbox.

How can I get Outlook to stop doing this?

KB

 

[Milly Staples [MVP - Outlook]]

Stop what you are doing in the first place and trust Outlook to send it.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ! Kalbo asked:

| I think I might have descovered the reason.
|
| It appears that if I open the outbox to make sure the mail is there
| and being sent, Outlook resets the status and turns off the "to be
| sent" switch. So if I edit the email in the outbox before it gets
| sent, when I hit SEND, it saves the mail to the outbox and
| immediately tunrs of the "to be sent" switch because the email is
| highlighted in the outbox.
|
| How can I get Outlook to stop doing this?
|
| KB
|
| "! Kalbo" <nonya> wrote in message
| || The problem is not getting rid of the mail, the problem is that the
|| mail never gets sent.
||
|| I'm trying to send the mail, not delete it.
||
|| This happens with simple 80kb emails and not ones with big
|| attachments so size is not the problem.
||
|| As stated before, the mail does not get sent out. If I hit
|| Send/Recieve, Outlook reports Mail sent without attempting to send
|| it.
||
|| KB
||
|| ||| Take a look here, it may help:
||| http://www.howto-outlook.com/Faq/messagestuckinoutbox.htm
|||
||| "! Kalbo" <nonya> wrote in message
||| |||| Running Outlook 2003 on XP service pack 2
||||
|||| Sometimes I send an email and it goes to the outbox but
|||| immediately the font in the outbox changes from italics to
|||| regular. I can sometimes move it to the draft folder and resend
|||| and it goes correctly, other times it gets stuck again.
||||
|||| When I do a send/ recieve, it never attempts to send the mail and
|||| just ignores that it's in the outbox.
||||
|||| I've tried restarting Outlook, putting it into offline mode and
|||| then back to online and also rebooting the PC to no avail. Mail
|||| sent after the mail in question gets hung up go through with not
|||| problem.
||||
|||| There seems to be no rhyme or reason to this problem.
||||
|||| Any ideas?

 

[! Kalbo]

Well that's a BS answer if I ever heard one. Outlook is screwing up and you
have no answer.

So I suppose that I have to move the message from the outbox to the draft
folder in order to edit it. Right?

Same old crap. Outlook is broken and and you blame the user.

SNAFU

Kb


"Milly Staples [MVP - Outlook]"
Stop what you are doing in the first place and trust Outlook to send it.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ! Kalbo asked:

| I think I might have descovered the reason.
|
| It appears that if I open the outbox to make sure the mail is there
| and being sent, Outlook resets the status and turns off the "to be
| sent" switch. So if I edit the email in the outbox before it gets
| sent, when I hit SEND, it saves the mail to the outbox and
| immediately tunrs of the "to be sent" switch because the email is
| highlighted in the outbox.
|
| How can I get Outlook to stop doing this?
|
| KB
|
| "! Kalbo" <nonya> wrote in message
| || The problem is not getting rid of the mail, the problem is that the
|| mail never gets sent.
||
|| I'm trying to send the mail, not delete it.
||
|| This happens with simple 80kb emails and not ones with big
|| attachments so size is not the problem.
||
|| As stated before, the mail does not get sent out. If I hit
|| Send/Recieve, Outlook reports Mail sent without attempting to send
|| it.
||
|| KB
||
|| ||| Take a look here, it may help:
||| http://www.howto-outlook.com/Faq/messagestuckinoutbox.htm
|||
||| "! Kalbo" <nonya> wrote in message
||| |||| Running Outlook 2003 on XP service pack 2
||||
|||| Sometimes I send an email and it goes to the outbox but
|||| immediately the font in the outbox changes from italics to
|||| regular. I can sometimes move it to the draft folder and resend
|||| and it goes correctly, other times it gets stuck again.
||||
|||| When I do a send/ recieve, it never attempts to send the mail and
|||| just ignores that it's in the outbox.
||||
|||| I've tried restarting Outlook, putting it into offline mode and
|||| then back to online and also rebooting the PC to no avail. Mail
|||| sent after the mail in question gets hung up go through with not
|||| problem.
||||
|||| There seems to be no rhyme or reason to this problem.
||||
|||| Any ideas?

 

[aalaan]

We should put him in the survey as 'don't know'.

Well that's a BS answer if I ever heard one. Outlook is screwing up and
you have no answer.

So I suppose that I have to move the message from the outbox to the draft
folder in order to edit it. Right?

Same old crap. Outlook is broken and and you blame the user.

SNAFU

Kb


"Milly Staples [MVP - Outlook]"
Stop what you are doing in the first place and trust Outlook to send it.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ! Kalbo asked:

| I think I might have descovered the reason.
|
| It appears that if I open the outbox to make sure the mail is there
| and being sent, Outlook resets the status and turns off the "to be
| sent" switch. So if I edit the email in the outbox before it gets
| sent, when I hit SEND, it saves the mail to the outbox and
| immediately tunrs of the "to be sent" switch because the email is
| highlighted in the outbox.
|
| How can I get Outlook to stop doing this?
|
| KB
|
| "! Kalbo" <nonya> wrote in message
| || The problem is not getting rid of the mail, the problem is that the
|| mail never gets sent.
||
|| I'm trying to send the mail, not delete it.
||
|| This happens with simple 80kb emails and not ones with big
|| attachments so size is not the problem.
||
|| As stated before, the mail does not get sent out. If I hit
|| Send/Recieve, Outlook reports Mail sent without attempting to send
|| it.
||
|| KB
||
|| ||| Take a look here, it may help:
||| http://www.howto-outlook.com/Faq/messagestuckinoutbox.htm
|||
||| "! Kalbo" <nonya> wrote in message
||| |||| Running Outlook 2003 on XP service pack 2
||||
|||| Sometimes I send an email and it goes to the outbox but
|||| immediately the font in the outbox changes from italics to
|||| regular. I can sometimes move it to the draft folder and resend
|||| and it goes correctly, other times it gets stuck again.
||||
|||| When I do a send/ recieve, it never attempts to send the mail and
|||| just ignores that it's in the outbox.
||||
|||| I've tried restarting Outlook, putting it into offline mode and
|||| then back to online and also rebooting the PC to no avail. Mail
|||| sent after the mail in question gets hung up go through with not
|||| problem.
||||
|||| There seems to be no rhyme or reason to this problem.
||||
|||| Any ideas?

 

[Brian Tillman]

Sometimes I send an email and it goes to the outbox but immediately
the font in the outbox changes from italics to regular. I can
sometimes move it to the draft folder and resend and it goes
correctly, other times it gets stuck again.

When I do a send/ recieve, it never attempts to send the mail and just
ignores that it's in the outbox.

One cause of this can be scanning outgoing messages with an antivirus
scanner. If you do that, try disabling the mail scanner.

 

[Milly Staples [MVP - Outlook]]

Listen, when you open the message to edit it, it takes off the "send" flag. When you save and close it, it does not reactivate the send flag as it does not know if you want to send it. Pressing the Send button turns the "send" flag back on. Outlook is not broken, just your knowledge of how you think it should work.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ! Kalbo asked:

| Well that's a BS answer if I ever heard one. Outlook is screwing up
| and you have no answer.
|
| So I suppose that I have to move the message from the outbox to the
| draft folder in order to edit it. Right?
|
| Same old crap. Outlook is broken and and you blame the user.
|
| SNAFU
|
| Kb
|
|
| "Milly Staples [MVP - Outlook]"
| | Stop what you are doing in the first place and trust Outlook to send
| it.
|
| --
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, ! Kalbo asked:
|
|| I think I might have descovered the reason.
||
|| It appears that if I open the outbox to make sure the mail is there
|| and being sent, Outlook resets the status and turns off the "to be
|| sent" switch. So if I edit the email in the outbox before it gets
|| sent, when I hit SEND, it saves the mail to the outbox and
|| immediately tunrs of the "to be sent" switch because the email is
|| highlighted in the outbox.
||
|| How can I get Outlook to stop doing this?
||
|| KB
||
|| "! Kalbo" <nonya> wrote in message
|| ||| The problem is not getting rid of the mail, the problem is that the
||| mail never gets sent.
|||
||| I'm trying to send the mail, not delete it.
|||
||| This happens with simple 80kb emails and not ones with big
||| attachments so size is not the problem.
|||
||| As stated before, the mail does not get sent out. If I hit
||| Send/Recieve, Outlook reports Mail sent without attempting to send
||| it.
|||
||| KB
|||
||| message |||| Take a look here, it may help:
|||| http://www.howto-outlook.com/Faq/messagestuckinoutbox.htm
||||
|||| "! Kalbo" <nonya> wrote in message
|||| ||||| Running Outlook 2003 on XP service pack 2
|||||
||||| Sometimes I send an email and it goes to the outbox but
||||| immediately the font in the outbox changes from italics to
||||| regular. I can sometimes move it to the draft folder and resend
||||| and it goes correctly, other times it gets stuck again.
|||||
||||| When I do a send/ recieve, it never attempts to send the mail and
||||| just ignores that it's in the outbox.
|||||
||||| I've tried restarting Outlook, putting it into offline mode and
||||| then back to online and also rebooting the PC to no avail. Mail
||||| sent after the mail in question gets hung up go through with not
||||| problem.
|||||
||||| There seems to be no rhyme or reason to this problem.
|||||
||||| Any ideas?

 

[Tina]

I have tried all of these and it still sitting in there it just keeps saying
"can't open item. Outlook has alreay begun transmitting this message." I
don't know what to do it has cause my computer to become very slow and now it
is holding all my other messages in my out box also!

 

[Brian Tillman]

I have tried all of these and it still sitting in there it just keeps
saying "can't open item. Outlook has alreay begun transmitting this
message." I don't know what to do it has cause my computer to become
very slow and now it is holding all my other messages in my out box
also!

In this case, click File and check Work Offline. Stop and restart Outlook.
Then you'll be able to either delete the message in the Outbox or move it to
another folder, like Drafts so you can resend it once you've adusted those
settings that may have been delaying it. After moving the message, click
File and uncheck Work Offline. Stop and restart Outlook.

 

[! Kalbo]

Milly,

Please read what I posted.
" if I edit the email in the outbox before it gets sent, when I hit SEND, it
saves the mail to the outbox and immediately turns off the "to be sent"
switch because the email is highlighted in the outbox."

I'm not saving and closing, I'm specificly telling Outlook to SEND the mail.

I have since found the problem on newly created emails. I create an email,
hit SEND, and an hour later it's still sitting in the outbox even though
outlook is reporting all mail sent. When I look in the outbox, the mail is
not in italics which I believe means it's not flagged for sending

The problem contiunes.

KB

"Milly Staples [MVP - Outlook]"
Listen, when you open the message to edit it, it takes off the "send" flag.
When you save and close it, it does not reactivate the send flag as it does
not know if you want to send it. Pressing the Send button turns the "send"
flag back on. Outlook is not broken, just your knowledge of how you think
it should work.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ! Kalbo asked:

| Well that's a BS answer if I ever heard one. Outlook is screwing up
| and you have no answer.
|
| So I suppose that I have to move the message from the outbox to the
| draft folder in order to edit it. Right?
|
| Same old crap. Outlook is broken and and you blame the user.
|
| SNAFU
|
| Kb
|
|
| "Milly Staples [MVP - Outlook]"
| | Stop what you are doing in the first place and trust Outlook to send
| it.
|
| --
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, ! Kalbo asked:
|
|| I think I might have descovered the reason.
||
|| It appears that if I open the outbox to make sure the mail is there
|| and being sent, Outlook resets the status and turns off the "to be
|| sent" switch. So if I edit the email in the outbox before it gets
|| sent, when I hit SEND, it saves the mail to the outbox and
|| immediately tunrs of the "to be sent" switch because the email is
|| highlighted in the outbox.
||
|| How can I get Outlook to stop doing this?
||
|| KB
||
|| "! Kalbo" <nonya> wrote in message
|| ||| The problem is not getting rid of the mail, the problem is that the
||| mail never gets sent.
|||
||| I'm trying to send the mail, not delete it.
|||
||| This happens with simple 80kb emails and not ones with big
||| attachments so size is not the problem.
|||
||| As stated before, the mail does not get sent out. If I hit
||| Send/Recieve, Outlook reports Mail sent without attempting to send
||| it.
|||
||| KB
|||
||| message |||| Take a look here, it may help:
|||| http://www.howto-outlook.com/Faq/messagestuckinoutbox.htm
||||
|||| "! Kalbo" <nonya> wrote in message
|||| ||||| Running Outlook 2003 on XP service pack 2
|||||
||||| Sometimes I send an email and it goes to the outbox but
||||| immediately the font in the outbox changes from italics to
||||| regular. I can sometimes move it to the draft folder and resend
||||| and it goes correctly, other times it gets stuck again.
|||||
||||| When I do a send/ recieve, it never attempts to send the mail and
||||| just ignores that it's in the outbox.
|||||
||||| I've tried restarting Outlook, putting it into offline mode and
||||| then back to online and also rebooting the PC to no avail. Mail
||||| sent after the mail in question gets hung up go through with not
||||| problem.
|||||
||||| There seems to be no rhyme or reason to this problem.
|||||
||||| Any ideas?

 

[Milly Staples [MVP - Outlook]]

If you have an AV set to scan incoming and outgoing mail, then turn off that option and see if the problem clears up.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ! Kalbo asked:

| Milly,
|
| Please read what I posted.
| " if I edit the email in the outbox before it gets sent, when I hit
| SEND, it saves the mail to the outbox and immediately turns off the
| "to be sent" switch because the email is highlighted in the outbox."
|
| I'm not saving and closing, I'm specificly telling Outlook to SEND
| the mail.
|
| I have since found the problem on newly created emails. I create an
| email, hit SEND, and an hour later it's still sitting in the outbox
| even though outlook is reporting all mail sent. When I look in the
| outbox, the mail is not in italics which I believe means it's not
| flagged for sending
|
| The problem contiunes.
|
| KB
|
| "Milly Staples [MVP - Outlook]"
| | Listen, when you open the message to edit it, it takes off the "send"
| flag. When you save and close it, it does not reactivate the send
| flag as it does not know if you want to send it. Pressing the Send
| button turns the "send" flag back on. Outlook is not broken, just
| your knowledge of how you think it should work.
|
| --
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, ! Kalbo asked:
|
|| Well that's a BS answer if I ever heard one. Outlook is screwing up
|| and you have no answer.
||
|| So I suppose that I have to move the message from the outbox to the
|| draft folder in order to edit it. Right?
||
|| Same old crap. Outlook is broken and and you blame the user.
||
|| SNAFU
||
|| Kb
||
||
|| "Milly Staples [MVP - Outlook]"
|| || Stop what you are doing in the first place and trust Outlook to send
|| it.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, ! Kalbo asked:
||
||| I think I might have descovered the reason.
|||
||| It appears that if I open the outbox to make sure the mail is there
||| and being sent, Outlook resets the status and turns off the "to be
||| sent" switch. So if I edit the email in the outbox before it gets
||| sent, when I hit SEND, it saves the mail to the outbox and
||| immediately tunrs of the "to be sent" switch because the email is
||| highlighted in the outbox.
|||
||| How can I get Outlook to stop doing this?
|||
||| KB
|||
||| "! Kalbo" <nonya> wrote in message
||| |||| The problem is not getting rid of the mail, the problem is that the
|||| mail never gets sent.
||||
|||| I'm trying to send the mail, not delete it.
||||
|||| This happens with simple 80kb emails and not ones with big
|||| attachments so size is not the problem.
||||
|||| As stated before, the mail does not get sent out. If I hit
|||| Send/Recieve, Outlook reports Mail sent without attempting to send
|||| it.
||||
|||| KB
||||
|||| message ||||| Take a look here, it may help:
||||| http://www.howto-outlook.com/Faq/messagestuckinoutbox.htm
|||||
||||| "! Kalbo" <nonya> wrote in message
||||| |||||| Running Outlook 2003 on XP service pack 2
||||||
|||||| Sometimes I send an email and it goes to the outbox but
|||||| immediately the font in the outbox changes from italics to
|||||| regular. I can sometimes move it to the draft folder and resend
|||||| and it goes correctly, other times it gets stuck again.
||||||
|||||| When I do a send/ recieve, it never attempts to send the mail and
|||||| just ignores that it's in the outbox.
||||||
|||||| I've tried restarting Outlook, putting it into offline mode and
|||||| then back to online and also rebooting the PC to no avail. Mail
|||||| sent after the mail in question gets hung up go through with not
|||||| problem.
||||||
|||||| There seems to be no rhyme or reason to this problem.
||||||
|||||| Any ideas?

 

[R.]

just managed to get same error in O2007 outlook.
i tried all what you sugsessted, but "as allways" solution to fix if was
DELETING email profile and creating new.


"Vince Averello [MVP-Outlook]" kirjutas:

 

[Dave]

Get the same problem. Close down outlook and mail will get sent. Create new mail press send..... nope stuck again. Tried creating a new Outlook mail profile mail got sent but subsequent mails failed to leave the Outbox. only seems to do it with 2003 (11.5608.5606) tried a later version of 2003 and no problem.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

 

[Chad]

Get the same problem. Close downoutlookand mail will get sent. Create new mail press send..... nope stuck again. Tried creating a newOutlookmail profile mail got sent but subsequent mails failed to leave theOutbox. only seems to do it with2003(11.5608.5606) tried a later version of2003and no problem.

EggHeadCafe.com - .NET Developer Portal of Choicehttp://www.eggheadcafe.com

I get the same error in (11.8118.8132) SP2