N
nmorris510
Hello:
I am the Email Admin for a co. with a single Exchange 2003 SP2 server that
houses approximately 300 mailboxes on it; our clients access their email with
Outlook 2003 from their desktops.
A number of our users have Cached Exchange Mode loaded in their Outlook
profiles.
We normally set a mailbox cap in Active Directory to force our users to keep
their mailboxes under control; however, a growing confusion is occurring
regarding apparent discrepancies between the folder sizes as reported in the
Mailbox Cleanup Wizard; i.e., the folder sizes differ between the local
folders and the server folders (which I suppose is to be expected, though I'm
not sure why); the bigger confusion, however, appears to be which set of
folder sizes the user should "go" by in determining which folders should be
pared back via archiving and/or deleting of data - the local folder sizes or
the server folder sizes, in light of the fact that the 2 are synchronizing
with each other. Logic would suggest the server-side size of the mailbox
would be triggering the mailbox size warnings, but I'm not sure that Outlook
isn't reporting information back to the Exchange Server that might be
launching the warning messages based on the local file data sizes. I just
would like to be sure so that I am not leading my users astray on this.
Could someone provide me with a brief explanation or point me to a possible
source of information on this? I've been searching around but haven't found
anything that addresses this issue. Please advise; thanks.
I am the Email Admin for a co. with a single Exchange 2003 SP2 server that
houses approximately 300 mailboxes on it; our clients access their email with
Outlook 2003 from their desktops.
A number of our users have Cached Exchange Mode loaded in their Outlook
profiles.
We normally set a mailbox cap in Active Directory to force our users to keep
their mailboxes under control; however, a growing confusion is occurring
regarding apparent discrepancies between the folder sizes as reported in the
Mailbox Cleanup Wizard; i.e., the folder sizes differ between the local
folders and the server folders (which I suppose is to be expected, though I'm
not sure why); the bigger confusion, however, appears to be which set of
folder sizes the user should "go" by in determining which folders should be
pared back via archiving and/or deleting of data - the local folder sizes or
the server folder sizes, in light of the fact that the 2 are synchronizing
with each other. Logic would suggest the server-side size of the mailbox
would be triggering the mailbox size warnings, but I'm not sure that Outlook
isn't reporting information back to the Exchange Server that might be
launching the warning messages based on the local file data sizes. I just
would like to be sure so that I am not leading my users astray on this.
Could someone provide me with a brief explanation or point me to a possible
source of information on this? I've been searching around but haven't found
anything that addresses this issue. Please advise; thanks.