If the information that you see is enclosed inside { }, then:
1. You are looking at the mailmerge main document and the display of
field codes is toggled on (Alt+F9)
2. You have not executed the merge, but are just pre-viewing the results.
You must execute the merge to a New Document or the Printer to see the data
from each of the records.
Turn on the display of the Mail Merge toolbar by selecting Toolbars from the
View menu and then check the Mail Merge item. Then use the buttons on the
right hand end of the toolbar to execute the merge to the desired
destination.
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Hope this helps.
Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.
Doug Robbins - Word MVP