Mailmerge fails after selecting datasource

[Phil]

Select Mail merge - Mailing Label - Open Data Source - "Select any access DB"
and then the app freezes and the status bar displays "Waiting for MS Access
to accept DDE Commands".

Does anyone have a recommendations.

Thanks,

Phil

 

[Peter Jamieson]

First, try using Alt-tab to see if Access has opened a login window behind
Word (i.e. that you cannot see).

Peter Jamieson

 

[Phil]

There is no login window. Any other ideas?

First, try using Alt-tab to see if Access has opened a login window behind
Word (i.e. that you cannot see).

Peter Jamieson

 

[Peter Jamieson]

Has this worked before?

Which version of Word/Access are you using?

If you open Access and look at Tools|Options|Advanced, is "Ignore DDE
Requests" checked?

If you leave Access open, then try again, does Word connect successfully? If
not, if you also open the database you are trying to use, in Access, then
try again, does WOrd connect successfully?

 

[Phil]

It has worked for years.

I'm running Office 2000 Pro on Windows 2000 OS.

Ignore DDE requests is not checked.

I have to kill Word (Task Mgr) because it locks up. If I retry, it still
does not work.

If I reverse course and try to launch Word from Access, it still locks up.

 

[Phil]

I ran Office repair and that fixed the problem.

Thanks for your help.

Phil