Mailmerge Problem with Word in Office 2003

[Ray S.]

I just installed Office 2003 and am totally disappointed. The mailmerge
wizard in 2000 had its limitations. A major one was that it didn't allow for
grouped on queries. I finally solved that problem and I was using it to merge
emails to Lotus Notes without any problems. Now, with the new 2003, the
wizard is gone and the new features are cheezier and even less useful than
before. I put together a merge and got an error telling me to set Outlook as
my default mail client. Is there a solution, or do I have to go back to 2000?

 

[Graham Mayor]

http://www.gmayor.com/mail_merge_labels_with_word_xp.htm should help you
get around most of the differences.
I cannot comment on the Lotus Notes issue.
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Graham Mayor - Word MVP


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[Ray S.]

Thanks Graham,

But the article is pretty useless for my problem. When it gets to the issue
of email merger, pretty much all it offers is putting the old mail merge
helper on a toolbar, but it really does not follow the old process. The
interface is the old one, but the process is the new one, which does not
allow you to configure anything and just sends you to the control panel,
which is not able to do the configuration.

 

[cc]

I find that I use the mail merge toolbar and avoid the mail merge wizard.

Hope that helps.

 

[Ray S.]

No. The issue is not really what is on the toolbars or the wizard. I now have
Outlook working again so when I open it, it asks me to log in to my Lotus
Notes. I can send and receive emails, but the mail merge still does not work
at all. It fails and tells me that I must set up the Microsoft Exchange mail
service in order to use the mail merge. It was never that way with 2000. Do
you know how I can set that up?