mailto hyperlink keeps opening a blank web page before mail

jrd_fl · Jan 10, 2009

When I execute a mailto hyperlink from a Frontpage 2003 web page, it opens a
blank web page with the address = the email address (with an error, Internet
Explorer cannot display the webpage) before it calls the email function
(Microsoft Mail). After you finish the email, you return to the error page
and have to Page Back to return to where you started.

Mike Mueller · Jan 10, 2009

-- MS Mail is relatively ancient, and came with early versions of Office
(pre 97). If this is what you are really using then I would try seeing what
happens on other systems. There is no rocket science to the link <a href="
mailto:user@domain.com">MailUser</a> so if that is what is in your page code
it should work

jrd_fl · Jan 10, 2009

Mike, thanks for your answer.
The code generated is <a href="mailto:aaa@bbbbbb.com">aaa@bbbbbb.com</a>
and looks like all others. However, when I go onto another web site that has
a mailto link and select it, Microsoft Mail opens fine without the web page
opening a new blank page (with error msg). It doesn't seem to be MS Mail but
Frontpage.

Murray · Jan 10, 2009

The answer is in the code. Let's see the page, please.

Murray · Jan 10, 2009

There is no rocket science to the link <a href="

mailto:user@domain.com">MailUser</a> so if that is what is in your page
code it should work

Not necessarily. The mailto: method is notoriously unreliable.

jrd_fl · Jan 10, 2009

Murry, The site is not live but this is the code:
<html>

<head>
<meta http-equiv="Content-Language" content="en-us">
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<title>Homeowners - Contacts - Property Management</title>
<meta name="Microsoft Border" content="none">
</head>

<body bgcolor="#800080" topmargin="0" leftmargin="0" rightmargin="0"
bottommargin="0" marginwidth="0" marginheight="0">

<table width="100%" bgcolor="#800080" id="table1" height="843"
cellspacing="0" cellpadding="0">
<tr>
<td align="center" height="45" width="8%">

<a href="index.htm">
Home</a></td>
<td align="center" valign="top" height="45">
Old
Orchid - Property Management</td>
<td align="center" valign="top" height="45" width="8%">
</td>
</tr>
<tr>
<td height="25" colspan="3" align="center" valign="top">


These are our elected
officials and others who volunteer their time to keep Old Orchid a
showcase community.</td>
</tr>
<tr>
<td width="98%" align="center" height="25" bgcolor="#008080"
bordercolor="#008080" bordercolorlight="#008080" bordercolordark="#008080"
colspan="3">
<a href="HO_1.htm">
Special Notices</a>
<a href="HO_2.htm">Contacts</a><a
href="HO_2.htm"> </a> 
<a href="HO_3.htm">Homeowners</a> 

Forms & Documents Events &
Stuff Pictures
Models
Floorplans Community Layout</td>
</tr>
<tr>
<td width="80%" align="center" colspan="3" valign="top">
Island House
Management
Contact Person:
Charity
Phone: 564-1111
Fax: 564-2222
E-mail:
<a href="mailto:aaa@bbbbbb.com">
aaa@bbbbbb.com</a>
 </td>
</tr>
</table>

</body>

</html>

Thanks, JRD

Murray · Jan 10, 2009

Thanks - there is nothing there that would cause both a browser load and an
email page to open. Can you give us a link to the live page?

Mike Mueller · Jan 10, 2009

I was not referring to the links reliability; rather the complexity of the
code, and that FP'03 probably is not to blame.

Mike Mueller · Jan 10, 2009

Yep, I think it is time to see the actual page. I also want to know what
happens on other people's computers.

The code is very redundant though:



E-mail:

<a href="mailto:aaa@bbbbbb.com">

(e-mail address removed)

</a>

jrd_fl · Jan 11, 2009

Murray & Mike

Being totally new, I knew I would get to the point where I couldn't help
myself. These pages are on my system so I don't know how to show them to you.
I did create a 1 page web site that also doesn't work (although it does work
when using Firefox) but if I find someone elses page in any site in the
internet that has mailto: that does work. The index.htm for the 1 page site
looks like this:

<html> <head><meta http-equiv="Content-Language" content="en-us"><meta
http-equiv="Content-Type" content="text/html; charset=windows-1252"></head>
<body> This is a test to see if e-mail link will work
here. Mail to: <a
href="mailto:jrdimier@aol.com">jrdimier@aol.com</a> </body>
</html>

There is also a file in the subdirectory named _vti_cnf called index.htm
that has code:

vti_encoding:SR|utf8-nl vti_author:SR|JRD-SYSTEM\\John's HP 9815 Sys
vti_modifiedby:SR|JRD-SYSTEM\\John's HP 9815 Sys vti_timelastmodified:TR|11
Jan 2009 01:45:05 -0000 vti_timecreated:TR|11 Jan 2009 01:04:11 -0000
vti_extenderversion:SR|6.0.2.8161 vti_backlinkinfo:VX|
vti_nexttolasttimemodified:TW|11 Jan 2009 01:42:46 -0000 vti_cacheddtm:TX|11
Jan 2009 01:45:05 -0000 vti_filesize:IR|352 vti_cachedbodystyle:SR|
vti_cachedlinkinfo:VX|H|mailto:jrdimier@aol.com
vti_cachedsvcrellinks:VX|NHUS|mailto:jrdimier@aol.com
vti_cachedneedsrewrite:BR|false vti_cachedhasbots:BR|false
vti_cachedhastheme:BR|false vti_cachedhasborder:BR|false
vti_metatags:VR|HTTP-EQUIV=Content-Language en-us HTTP-EQUIV=Content-Type
text/html;\\ charset=windows-1252 vti_charset:SR|windows-1252
vti_language:SR|en-us

If this doesn't help you, I don't what else to do but not use mailto:
However, I really appreciate your trying.

Thanks, jrd

Murray · Jan 11, 2009

The code you show -

<html> <head><meta http-equiv="Content-Language" content="en-us"><meta
http-equiv="Content-Type" content="text/html;
charset=windows-1252"></head>
<body> This is a test to see if e-mail link will work
here. Mail to: <a
href="mailto:jrdimier@aol.com">jrdimier@aol.com</a> </body>
</html>

will work. What I mean by that is that there is nothing inherently wrong
with this code that would prevent the mailto: link from working, other than
the known unreliability of mailto: links in general.

Steve Easton · Jan 11, 2009

Try changing:
E-mail:
<a href="mailto:aaa@bbbbbb.com">
aaa@bbbbbb.com</a>

to:
E-mail:<a href="mailto:aaa@bbbbbb.com"></a>

There are two email links in the code.

jrd_fl · Jan 11, 2009

Steve,
Tried it. The 2nd reference is just what is being displayed.
thanks, jrd

jrd_fl · Jan 11, 2009

Murray,

Thanks for your help. For now I'll just not e-mail. I have 3 systems.
I am running Vista, IE 8 Beta and MS Mail - Doesn't work.
Tried Vista, IE 7, MS Mail - Doesn't work
Tried XP, IE 7, Outlook Express - Works

Don't know if it has anything to do with Vista or MS Mail but I'll keep
trying stuff.

Thanks for all your help.
Thanks, jrd

Ronx · Jan 11, 2009

It could be Vista and its enhanced (compared with Win XP) security -
opening a web page from a folder on the PC is not the same as opening a
similar page from a web server.

Publish the page to web server and see if it works from there.
--
Ron Symonds - Microsoft MVP (Expression)
Reply only to group - emails will be deleted unread.

http://www.rxs-enterprises.org/fp

MikeR · Jan 11, 2009

Steve said:
Try changing:
E-mail:
<a href="mailto:aaa@bbbbbb.com">
aaa@bbbbbb.com</a>

to:
E-mail:<a href="mailto:aaa@bbbbbb.com"></a>

There are two email links in the code.

Huh? Where?
Mike

Mike Mueller · Jan 12, 2009

Yep, get funky security issues especially running locally.

FYI- you are using Windows Mail; which was the replacement for
OutlookExpress, and not Microsoft Mail, which was replaced by Outlook (not
Express) back in the 90s

M Parker · Sep 2, 2011

I am not sure if this will help but there is a microsoft KB that may fix your issue.

http://support.microsoft.com/kb/902932

This issue occurs if the dynamic link library (DLL) files that are related to Internet Explorer are not correctly registered.

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mailto hyperlink keeps opening a blank web page before mail

jrd_fl

Mike Mueller

jrd_fl

Murray

Murray

jrd_fl

Murray

Mike Mueller

Mike Mueller

jrd_fl

Murray

Steve Easton

jrd_fl

jrd_fl

Ronx

MikeR

Mike Mueller

M Parker

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