mailto hyperlink keeps opening a blank web page before mail

J

jrd_fl

When I execute a mailto hyperlink from a Frontpage 2003 web page, it opens a
blank web page with the address = the email address (with an error, Internet
Explorer cannot display the webpage) before it calls the email function
(Microsoft Mail). After you finish the email, you return to the error page
and have to Page Back to return to where you started.
 
M

Mike Mueller

-- MS Mail is relatively ancient, and came with early versions of Office
(pre 97). If this is what you are really using then I would try seeing what
happens on other systems. There is no rocket science to the link <a href="
mailto:[email protected]">MailUser</a> so if that is what is in your page code
it should work
 
J

jrd_fl

Mike, thanks for your answer.
The code generated is <a href="mailto:[email protected]">[email protected]</a>
and looks like all others. However, when I go onto another web site that has
a mailto link and select it, Microsoft Mail opens fine without the web page
opening a new blank page (with error msg). It doesn't seem to be MS Mail but
Frontpage.
 
J

jrd_fl

Murry, The site is not live but this is the code:
<html>

<head>
<meta http-equiv="Content-Language" content="en-us">
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<title>Homeowners - Contacts - Property Management</title>
<meta name="Microsoft Border" content="none">
</head>

<body bgcolor="#800080" topmargin="0" leftmargin="0" rightmargin="0"
bottommargin="0" marginwidth="0" marginheight="0">

<table width="100%" bgcolor="#800080" id="table1" height="843"
cellspacing="0" cellpadding="0">
<tr>
<td align="center" height="45" width="8%">
<p style="margin-top: 0; margin-bottom: 0">
<font size="4" color="#FFFFFF" face="Comic Sans MS"><a href="index.htm">
<font color="#FFFF00">Home</font></a></font></td>
<td align="center" valign="top" height="45">
<font face="Comic Sans MS" size="6" color="#FFFF00">Old
Orchid - Property Management</font></td>
<td align="center" valign="top" height="45" width="8%">
</td>
</tr>
<tr>
<td height="25" colspan="3" align="center" valign="top">
<p style="margin-top: 0; margin-bottom: 0">
<span style="background-color: #800080">
<font face="Comic Sans MS" color="#FFFF00">These are our elected
officials and others who volunteer their time to keep Old Orchid a
showcase community.</font></span></td>
</tr>
<tr>
<td width="98%" align="center" height="25" bgcolor="#008080"
bordercolor="#008080" bordercolorlight="#008080" bordercolordark="#008080"
colspan="3">
<font face="cursive"><font size="2"><a href="HO_1.htm">
<font color="#000000">Special Notices</font></a></font>
<font size="2" color="#000000"><a href="HO_2.htm"><font
color="#000000">Contacts</font></a></font><font size="2"><a
href="HO_2.htm"><font color="#000000"> </font></a> <font
color="#000000">
<a href="HO_3.htm"><font color="#000000">Homeowners</font></a> </font>
<font color="#000000">
Forms & Documents Events &
Stuff Pictures</font>
</font><font size="2" color="#000000">Models
Floorplans Community Layout</font></font></td>
</tr>
<tr>
<td width="80%" align="center" colspan="3" valign="top">
<p><font face="Comic Sans MS" color="#FFFF00">Island House
Management</font></p>
<p><font face="Comic Sans MS" color="#FFFF00">Contact Person:
Charity</font></p>
<p><font face="Comic Sans MS" color="#FFFF00">Phone: 564-1111</font></p>
<p><font face="Comic Sans MS" color="#FFFF00">Fax: 564-2222</font></p>
<p><font face="Comic Sans MS" color="#FFFF00">E-mail:
<font color="#FFFF00"><a href="mailto:[email protected]">
<font color="#FFFF00">[email protected]</font></a></font></font></p>
<p> </p></td>
</tr>
</table>

</body>

</html>


Thanks, JRD
 
M

Murray

Thanks - there is nothing there that would cause both a browser load and an
email page to open. Can you give us a link to the live page?
 
M

Mike Mueller

I was not referring to the links reliability; rather the complexity of the
code, and that FP'03 probably is not to blame.
 
M

Mike Mueller

Yep, I think it is time to see the actual page. I also want to know what
happens on other people's computers.

The code is very redundant though:

<p>
<font face="Comic Sans MS" color="#FFFF00">
E-mail:
<font color="#FFFF00">
<a href="mailto:[email protected]">
<font color="#FFFF00">
(e-mail address removed)
</font>
</a>
</font>
</font>
</p>
 
J

jrd_fl

Murray & Mike

Being totally new, I knew I would get to the point where I couldn't help
myself. These pages are on my system so I don't know how to show them to you.
I did create a 1 page web site that also doesn't work (although it does work
when using Firefox) but if I find someone elses page in any site in the
internet that has mailto: that does work. The index.htm for the 1 page site
looks like this:

<html> <head><meta http-equiv="Content-Language" content="en-us"><meta
http-equiv="Content-Type" content="text/html; charset=windows-1252"></head>
<body> <p>This is a test to see if e-mail link will work
here.</p><p> </p><p>Mail to: <a
href="mailto:[email protected]">[email protected]</a></p><p> </p> </body>
</html>

There is also a file in the subdirectory named _vti_cnf called index.htm
that has code:

vti_encoding:SR|utf8-nl vti_author:SR|JRD-SYSTEM\\John's HP 9815 Sys
vti_modifiedby:SR|JRD-SYSTEM\\John's HP 9815 Sys vti_timelastmodified:TR|11
Jan 2009 01:45:05 -0000 vti_timecreated:TR|11 Jan 2009 01:04:11 -0000
vti_extenderversion:SR|6.0.2.8161 vti_backlinkinfo:VX|
vti_nexttolasttimemodified:TW|11 Jan 2009 01:42:46 -0000 vti_cacheddtm:TX|11
Jan 2009 01:45:05 -0000 vti_filesize:IR|352 vti_cachedbodystyle:SR|
vti_cachedlinkinfo:VX|H|mailto:[email protected]
vti_cachedsvcrellinks:VX|NHUS|mailto:[email protected]
vti_cachedneedsrewrite:BR|false vti_cachedhasbots:BR|false
vti_cachedhastheme:BR|false vti_cachedhasborder:BR|false
vti_metatags:VR|HTTP-EQUIV=Content-Language en-us HTTP-EQUIV=Content-Type
text/html;\\ charset=windows-1252 vti_charset:SR|windows-1252
vti_language:SR|en-us

If this doesn't help you, I don't what else to do but not use mailto:
However, I really appreciate your trying.

Thanks, jrd
 
M

Murray

The code you show -
<html> <head><meta http-equiv="Content-Language" content="en-us"><meta
http-equiv="Content-Type" content="text/html;
charset=windows-1252"></head>
<body> <p>This is a test to see if e-mail link will work
here.</p><p> </p><p>Mail to: <a
href="mailto:[email protected]">[email protected]</a></p><p> </p> </body>
</html>

will work. What I mean by that is that there is nothing inherently wrong
with this code that would prevent the mailto: link from working, other than
the known unreliability of mailto: links in general.
 
S

Steve Easton

Try changing:
<p><font face="Comic Sans MS" color="#FFFF00">E-mail:
<font color="#FFFF00"><a href="mailto:[email protected]">
<font color="#FFFF00">[email protected]</font></a></font></font></p>

to:
<p><font face="Comic Sans MS" color="#FFFF00">E-mail:<font
color="#FFFF00"><a href="mailto:[email protected]"></a></font></font></p>

There are two email links in the code.
 
J

jrd_fl

Murray,

Thanks for your help. For now I'll just not e-mail. I have 3 systems.
I am running Vista, IE 8 Beta and MS Mail - Doesn't work.
Tried Vista, IE 7, MS Mail - Doesn't work
Tried XP, IE 7, Outlook Express - Works

Don't know if it has anything to do with Vista or MS Mail but I'll keep
trying stuff.


Thanks for all your help.
Thanks, jrd
 
R

Ronx

It could be Vista and its enhanced (compared with Win XP) security -
opening a web page from a folder on the PC is not the same as opening a
similar page from a web server.

Publish the page to web server and see if it works from there.
--
Ron Symonds - Microsoft MVP (Expression)
Reply only to group - emails will be deleted unread.

http://www.rxs-enterprises.org/fp
 
M

Mike Mueller

Yep, get funky security issues especially running locally.

FYI- you are using Windows Mail; which was the replacement for
OutlookExpress, and not Microsoft Mail, which was replaced by Outlook (not
Express) back in the 90s
 

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