main identity for one user asking for a password thats not required

[Kelly]

Our Home computer has four users, outlook only has the
main identity set up without password required, since
yesterday one user cannot access outlook at all, keeps
coming up to select identity and then the password, we
have tried re setting the password from blank to an
actual password, but nothing is working. If I set him up
with a new identity all of his e-mails, addresses don't
come up.....any help would be really appreciated! It's
all of his work stuff.

 

[Lanwench [MVP - Exchange]]

Hi - Outlook doesn't have identities. Outlook has profiles - Outlook Express
has identities. Which one are you using? If OE, note:

This is a group to support Outlook from the Office group of programs.
Outlook Express is a part of Internet Explorer and is a quite different
program, despite its similar name..

You will probably get a faster and more expert answer if you post this to an
Outlook Express news group.

Try posting in one of these newsgroups:
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
microsoft.public.internet.outlookexpress.mac for OE for Macintosh

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).

If you're accessing the Microsoft newsgroups through the MS Product Support
Services Community Newsgroups web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number.

A good website for information on OE is:
http://www.tomsterdam.com/