B
bschmidt
We are working in a networked environment where multiple employees use
a MS Word file. These employees use different printers at their
respective locations (HP Laserjet 4050n, HP Laserjet 4300 & HP Laserjet
2430). MS Word will (according to KB Article 918893) acquire the paper
settings from the printer driver whenever someone opens the file. All
of the printers are loaded with Letterhead paper and are coded as such
on the printers. However, each time someone opens the file after
someone using a different printer, the paper source will be something
other than Letterhead.
Does anyone have a workaround for this. The answers in the knowledge
base don't work for this specific problem. Macros give the Letterhead
option a specific value (which is a different number depending upon the
printer driver being used) which is the root of this problem. I'm not
sure why HP and/or MS didn't think to always use the same value for
paper types on different printers.
a MS Word file. These employees use different printers at their
respective locations (HP Laserjet 4050n, HP Laserjet 4300 & HP Laserjet
2430). MS Word will (according to KB Article 918893) acquire the paper
settings from the printer driver whenever someone opens the file. All
of the printers are loaded with Letterhead paper and are coded as such
on the printers. However, each time someone opens the file after
someone using a different printer, the paper source will be something
other than Letterhead.
Does anyone have a workaround for this. The answers in the knowledge
base don't work for this specific problem. Macros give the Letterhead
option a specific value (which is a different number depending upon the
printer driver being used) which is the root of this problem. I'm not
sure why HP and/or MS didn't think to always use the same value for
paper types on different printers.