S
Steph B
Hi
This is a question regarding enterprise Microsoft Exchange 2003 Servers (25)
and Microsoft Outlook 2003 Clients (thousands).
I am in a situation where users in the Global Address Book are constantly
moving from one area to another.
I need to be able to do the following:
1) Identify the user's home information consisting of User's Home Office,
Home Office Street Adress 1, Home Office Street Address 2, Home Office City,
Home Office State, Home Office Zip, Home Office Phone Number, Home Office Fax
Number, Home Office Title, etc...
These users are constantly moving around from one office to another and also
their email accounts are being moved from one exchange server to another as
they move around. In other words, if you moved from Atlanta to Boston for
the month, we would move your account onto the Boston Server; however, we
want to be able to update the global address book information to not only
reflect all of the "Home Office" information above in section #1, but also
reflect information about where you are right now.
In this example, let's say that Atlanta is my base; however, I am assigned
to Boston with a new title for the next month.
Thus, I am looking to have the Global Address Book reflect not only
everything in #1, but also now.... all of the Boston Office Information by
saying, "Assigned To: Boston Office #2, Assigned To Office Street Address #1,
Assigned To Office Street Address #2, etc, etc, etc... to show everything....
the works.. for that remote office / temporary duty assignment.
As all of our users are constantly in this kind of motion with changing
titles and the people that they report to, as well as distribution group
memberships.
Is there an easy way to add (as a standard) these global address book fields
so that exchange administrators can move the users around and at the same
time, see where they should be put (server wise) when they go back to their
"home office". While at the same time, people looking them up can see, "Joe
is in Boston and his phone number there is xxx-xxx-xxxx, but I can see that
his home office is Atlanta" and all of that information is reflected in the
global address book too.
Thus, if I am an administrator in Boston, and the user is going "Home". I
can see in the user's Global Address Book details including which server I
should be putting them back onto as well as when coming in, I can see where
they are coming from, I can move them and modify their "Where I am now"
information (and remove it when they leave).
To date, managing users that are always out on the road is a major pain.
Knowing "which" server they came from (and which server they should go back
onto when they go home) is almost impossible and the limited fields in the
Global Address Book don't support such a mobile operation for email users
that are trying to determine where someone might be at any given time (as
well as constantly displaying thier "home" info). Thus, it is not very
"global".
Any help is definately appreciated.
This is a question regarding enterprise Microsoft Exchange 2003 Servers (25)
and Microsoft Outlook 2003 Clients (thousands).
I am in a situation where users in the Global Address Book are constantly
moving from one area to another.
I need to be able to do the following:
1) Identify the user's home information consisting of User's Home Office,
Home Office Street Adress 1, Home Office Street Address 2, Home Office City,
Home Office State, Home Office Zip, Home Office Phone Number, Home Office Fax
Number, Home Office Title, etc...
These users are constantly moving around from one office to another and also
their email accounts are being moved from one exchange server to another as
they move around. In other words, if you moved from Atlanta to Boston for
the month, we would move your account onto the Boston Server; however, we
want to be able to update the global address book information to not only
reflect all of the "Home Office" information above in section #1, but also
reflect information about where you are right now.
In this example, let's say that Atlanta is my base; however, I am assigned
to Boston with a new title for the next month.
Thus, I am looking to have the Global Address Book reflect not only
everything in #1, but also now.... all of the Boston Office Information by
saying, "Assigned To: Boston Office #2, Assigned To Office Street Address #1,
Assigned To Office Street Address #2, etc, etc, etc... to show everything....
the works.. for that remote office / temporary duty assignment.
As all of our users are constantly in this kind of motion with changing
titles and the people that they report to, as well as distribution group
memberships.
Is there an easy way to add (as a standard) these global address book fields
so that exchange administrators can move the users around and at the same
time, see where they should be put (server wise) when they go back to their
"home office". While at the same time, people looking them up can see, "Joe
is in Boston and his phone number there is xxx-xxx-xxxx, but I can see that
his home office is Atlanta" and all of that information is reflected in the
global address book too.
Thus, if I am an administrator in Boston, and the user is going "Home". I
can see in the user's Global Address Book details including which server I
should be putting them back onto as well as when coming in, I can see where
they are coming from, I can move them and modify their "Where I am now"
information (and remove it when they leave).
To date, managing users that are always out on the road is a major pain.
Knowing "which" server they came from (and which server they should go back
onto when they go home) is almost impossible and the limited fields in the
Global Address Book don't support such a mobile operation for email users
that are trying to determine where someone might be at any given time (as
well as constantly displaying thier "home" info). Thus, it is not very
"global".
Any help is definately appreciated.