Many more crashes since latest update 11.3.3 (061214)

[Guest]

I'm getting 2 crashes a day after the latest Entourage update, I believe it
is actually 11.3.4 and the previous Apple Security update. It isn't writing
a crash log, only a console log:

Microsoft Entourage(18880,0xa000ed88) malloc: *** error for object
0xbe71f80: incorrect checksum for freed object - object was probably
modified after being freed, break at szone_error to debug
Microsoft Entourage(18880,0xa000ed88) malloc: *** set a breakpoint in
szone_error to debug
FinderPop-20006: Patching 'Microsoft Error Reporting' 0:4080001 (CF)
FinderPop-20006: Patching 'Microsoft Entourage' 0:40a0001 (CF)

It appears to be happening on selecting html mails with preview windows
below. It feels like the old error from a couple of years ago where crashes
happened on malformed html mail.

Jeff

~~~~~~~~~~~~
Jefferis Peterson, Pres.
Web Design and Marketing
http://www.PetersonSales.com

 

[Guest]

I should add that I have the latest update to Office and that I've checked
and rechecked my database with no errors and with compacting done as well.

I'm getting 2 crashes a day after the latest Entourage update, I believe it
is actually 11.3.4 and the previous Apple Security update. It isn't writing
a crash log, only a console log:

Microsoft Entourage(18880,0xa000ed88) malloc: *** error for object
0xbe71f80: incorrect checksum for freed object - object was probably
modified after being freed, break at szone_error to debug
Microsoft Entourage(18880,0xa000ed88) malloc: *** set a breakpoint in
szone_error to debug
FinderPop-20006: Patching 'Microsoft Error Reporting' 0:4080001 (CF)
FinderPop-20006: Patching 'Microsoft Entourage' 0:40a0001 (CF)

It appears to be happening on selecting html mails with preview windows
below. It feels like the old error from a couple of years ago where crashes
happened on malformed html mail.

Jeff

~~~~~~~~~~~~
Jefferis Peterson, Pres.
Web Design and Marketing
http://www.PetersonSales.com

~~~~~~~~~~~~
Jefferis Peterson, Pres.
Web Design and Marketing
http://www.PetersonSales.com

 

[Diane Ross]

I'm getting 2 crashes a day after the latest Entourage update, I believe it
is actually 11.3.4 and the previous Apple Security update. It isn't writing
a crash log, only a console log:

Microsoft Entourage(18880,0xa000ed88) malloc: *** error for object
0xbe71f80: incorrect checksum for freed object - object was probably
modified after being freed, break at szone_error to debug
Microsoft Entourage(18880,0xa000ed88) malloc: *** set a breakpoint in
szone_error to debug
FinderPop-20006: Patching 'Microsoft Error Reporting' 0:4080001 (CF)
FinderPop-20006: Patching 'Microsoft Entourage' 0:40a0001 (CF)

It appears to be happening on selecting html mails with preview windows
below. It feels like the old error from a couple of years ago where crashes
happened on malformed html mail.

Try running the Apple Combo Updater. Doing so overwrites potentially
problem-causing files. Several users have reported this fixed some odd
problems they were having with Entourage. Combo updaters will install on the
same version as they¹re applying--no need to roll back or do a clean
install.

<http://www.entourage.mvps.org/troubleshoot/combo.html>

If you are still having problems after running the Apple Combo updater, you
will need to use ³Remove Office² and install from your CD then update.

There have been a lot of unusual problems like this lately with both the
Apple and Microsoft updaters.
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
Entourage Help Blog
<http://blog.entourage.mvps.org/>