Many Problems

[Anslie Abraham]

Dear Sir,

I purchased Microsoft Office 2003 Hindi software. For which I paid about US
$400.00 What I received in the packet is only one CD and a small booklet. I
live here in USA and I use regular English Keyboard. There are no
instructions about configuring Keyboard for typing Hindi in script, or
Keyboard manual. Could you please inform me what items should have been
included in the package, for which I spent Ru.17000.00 in Indian currency.
I called the Customer Service and explained him my problems but he had not
answeres for me.

So he said the Technician will have all the answeres to my problems. But to
my disappointment he did not know much about any thing. He did help me
install the Hindi software, but the Hindi fonts did not appear in the font
scroll down menu. He could not help me any further.
Then he said he will call me back within an hour, I ended up waiting for his
call all day.

Some time before I had purchased "IZM Office" from Pune, for which I spent
less than $300.00. The package they sent included 3 books of instructions
step by stem with dialogue box explaing how to install, plus Key board
inscrip configurations instructions and Hindi/English keyboard Stickers to
stick them on the keys for typing Hindi. They made it so easy to understand
with "do it yourself" instructions with diagrams, dialogue boxes etc.

Sir, Please do not misunderstand me, but I am truly frustrated with all
these problems and no one to help. I expected higher standard from world
famous Microsoft company but now I am deeply disappointed.

Could you please help?

Thanks
Sincerely Yours,
Anslie Abraham

..

 

[Bob I]

This is a peer-to-peer newsgroup. We are all users like yourself.
Perhaps you should contact the purchase location instead.