MAPI Unspecified Error Utilizing File | Send To

[SkyEyes]

HELP....In the past two weeks' we are receiving MAPI unspecified errors when
trying to utilize the File | Send To on the Citrix Servers (Presentation 4 -
patched). If we go to Outlook and add the attachment, this works. This just
started in the past few weeks and we have been running the same for well over
a year (no office/outlook changes just patches, althought Novell Client 4.91
SP3 was recently loaded on the server). We reimage the server to a working
copy and in a day it is broken again. Group policies are on and the Citrix
servers are locked down, but this is tending to change. The first time this
happened we noticed the msmapi32.dll was the wrong version on the bad servers
compared to the good. We replaced with a good copy, rebooted and locked that
directory down. It still doesn't work.

We have run fixmapi.exe, reregistered the sendmail.dll, rebooted. This use
to fix the Citrix servers when we were on XP, but it doesn't seem to work.
We have reviewed the default mail client that is set to outlook (even when we
view in under Internet | Options | Programs and reset to Outlook). We are
running Outlook 2003 and we have taken a server out of service, unloaded
office even and reloaded and still hasn't touched it. We need ANY ideas. We
have tried just about everything on the web and using Filemon and Regmon to
no avail.

Does anyone have any idea when you click File | Send To what it actually is
suppose to go out and do? We can't keep reimaging the server.

 

[SkyEyes]

Fixed...

Look in the system32 directory of the affected systems for KB929123 patch
for Outlook Express and remove that patch and reboot. It kills the Send To
functionality.

We currently have Outlook 2003 as the default client, although Outlook
Express was loaded and locked down since day 1, so no one could utilize it.

 

[Lady Dungeness]

How did you lock it down? I'm a single user, XP Home. I'd be happy
to delete it but ... so locking it down sounds about right.


Lady Dungeness
Crabby, but Great Legs!
~~~~~~~~~~~~~~~~~~~~~~~


On Fri, 6 Jul 2007 06:26:03 -0700, SkyEyes

|Fixed...
|
|Look in the system32 directory of the affected systems for KB929123 patch
|for Outlook Express and remove that patch and reboot. It kills the Send To
|functionality.
|
|We currently have Outlook 2003 as the default client, although Outlook
|Express was loaded and locked down since day 1, so no one could utilize it.
|
|"SkyEyes" wrote:
|
|> HELP....In the past two weeks' we are receiving MAPI unspecified errors when
|> trying to utilize the File | Send To on the Citrix Servers (Presentation 4 -
|> patched). If we go to Outlook and add the attachment, this works. This just
|> started in the past few weeks and we have been running the same for well over
|> a year (no office/outlook changes just patches, althought Novell Client 4.91
|> SP3 was recently loaded on the server). We reimage the server to a working
|> copy and in a day it is broken again. Group policies are on and the Citrix
|> servers are locked down, but this is tending to change. The first time this
|> happened we noticed the msmapi32.dll was the wrong version on the bad servers
|> compared to the good. We replaced with a good copy, rebooted and locked that
|> directory down. It still doesn't work.
|>
|> We have run fixmapi.exe, reregistered the sendmail.dll, rebooted. This use
|> to fix the Citrix servers when we were on XP, but it doesn't seem to work.
|> We have reviewed the default mail client that is set to outlook (even when we
|> view in under Internet | Options | Programs and reset to Outlook). We are
|> running Outlook 2003 and we have taken a server out of service, unloaded
|> office even and reloaded and still hasn't touched it. We need ANY ideas. We
|> have tried just about everything on the web and using Filemon and Regmon to
|> no avail.
|>
|> Does anyone have any idea when you click File | Send To what it actually is
|> suppose to go out and do? We can't keep reimaging the server.