mapi32.dll corrupted or not found

[Dimitridf]

When I try to start Outlook (or any other Office Professional 2003 product)
the Windows Installer begins to run and when I cancel it it says mapi32.dll
is corrupted. I don't have a problem with reinstalling Office, but I would
like to keep my mails from Outlook. I read somewhere else I should look for a
..pst file, but I can't find it anywhere. So I was wondering if there was
another way to get my mails back so I can keep them.

 

[BillR [MVP]]

Is there any other email application installed?

 

[Dimitridf]

Outlook Express, but that has been installed from the beginning and I only
use it to check newsgroups. Apart from that, no.

 

[BillR [MVP]]

See if running fixmapi.exe works. I think it is available and installed for
Outlook 2003.

 

[Dimitridf]

There's a fixmapi.exe in windows\system32 but clicking it doesn't do a thing.

 

[BillR [MVP]]

Ok, I think it might require the procedure found here:
http://support.microsoft.com/kb/813602/en-us

--
Bill R MVP

There's a fixmapi.exe in windows\system32 but clicking it doesn't do a
thing.

 

[Dimitridf]

Thanks, but it didn't work. The last step says to follow the on screen
instructions, but I don't get any. It just adds a mapi32.dll but Outlook
still doesn't work.

 

[BillR [MVP]]

Try the detect and repair or a reinstall then. The Outlook PST file should
be there to back-up. It'ss possible hidden so include hidden files in the
search.