Margins changing Word XP in Landscape Orientation

[Vicki]

Our company recently purchased Office XP, and although
Office XP is installed on the "hard drive" of each
individual computer, we're having a universal problem.

When we are creating/using a document in Word, using
Landscape Orientation, the page setup margins are
changing at will.

Example: I created a landscape document (top margin 1.5",
bottom margin .8", left margin 1", right margin 1"). I
finished creating the document, printed the pages, and
discovered that the margins "appeared" to not be what I
set up. I went into page setup and found the following:
top margin 1.5", left margin .6", right margin 1.5",
bottom margin 1". The margins setting had changed on
their own.

With the page setup window still open, I rekeyed the
original margin settings, clicked the tab button to
accept the changes and click the OK button. After
clicking OK, the left margin jumped way over towards the
right. I opened page setup and saw these margin
settings: top margin 1.5", left margin 2.67", right
margin 1.5", bottom margin 1".

After confirming that I really hadn't HAD TOO MUCH TO
DRINK AND WASN'T SCREWING UP THINGS MYSELF, I began to
talk to others in the office and discovered that EVERYONE
is having this problem when they are use Landscape
Orientation in Word XP. I couldn't find out anything
about this on the MS Office website, so I thought I'd put
this out to the word community to see if anyone had any
ideas why this is happening.

Thanks,

Vicki
(e-mail address removed)

 

[jesse]

Sounds like you all are making changes to the Normal
template. Try making your own template and saving it to
you local machine. Apply the template to your document
either through the organizer, or File | New.

jesse

 

[jesse]

Also...

click...

Format | Style | Modify: and click the Automatically
Update checkbox to enable changes to the Normal template.

jesse

 

[Suzanne S. Barnhill]

The 2.67" margin is the tip-off. Although this is the first report I've seen
of the margins actually changing without human intervention, many users
report that Word tells them their margins are outside the printable area and
then wants to set one of the margins to 2.67". Although this problem appears
to be almost entirely limited to Word 2002 and has been reported for a
variety of printers, Microsoft claims the printer manufacturers are at fault
and that this is a printer driver issue. If this is an HP printer, you might
try one of the drivers at http://www.hp.com/pond/ljbeta/index.html, which
many users report solve the problem.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
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