Margins problem in Word '97

D

dennis

Sometimes when opening a document and clicking on preview
before printing, the bottom margin of the page suddenly
changes to 2.67 and most of the document disappears and
will not print out either. If you re-adjust the margins
to 1 inch top and bottom, you receive a message that
margins are set outside the printable area. If you click
the "fix" button, the bottom margin is again reset to 2.67
inches. Any ideas? In this situation, Word 97 is on a
machine running Windows NT 4.0 attached to a networked
printer (HP LaserJet 4050N).

This problem seems to be similar to the one posted on Oct.
7th by Sarah Davis with Word 2002, however, I'm having
this same problem with Word 97. I've searched the
Microsoft knowledge base, but there doesn't seem to be any
information on this particular margin problem with Word 97
 
S

Suzanne S. Barnhill

As posted numerous times in this and other NGs, there is a known conflict
between Word 2002 and the HP drivers for certain LaserJets. It would appear
that you are encountering the same problem and perhaps can use the same
solution: use a Windows driver instead or use one of the beta drivers from
http://www.hp.com/pond/ljbeta/index.html

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 

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