Mark my comments option is grayed out...how can I enable it?

[Gozalyn]

I'm trying to follow the Help instructions below. However, when I get to
that option, it's grayed out and I can't enable it/check the box.

Customize text used to mark comments in a message reply
On the Tools menu, click Options.
Click E-Mail Options.
Select the Mark my comments with check box, and then type the text that you
want to use to identify your comments.

Note When you reply to a message, this text will be used to identify any
comments you make in the body of the sender's original message.

 

[Hal Hostetler [MVP P/I]]

This occurs when your default email format is set to Plain Text instead of
Rich Text or HTML. 'Tools|Options|Mail Format|Message Format section',
change "Compose in this message format" to be either Rich Text or HTML; if
you'll be emailing folks that DO NOT have Outlook, select HTML because most
non-Outlook email clients don't understand Rich Text. Applying either
message format will make the "mark my comments with" checkbox active.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Gozalyn]

Thanks so much Hal! That solved it.

This occurs when your default email format is set to Plain Text instead of
Rich Text or HTML. 'Tools|Options|Mail Format|Message Format section',
change "Compose in this message format" to be either Rich Text or HTML; if
you'll be emailing folks that DO NOT have Outlook, select HTML because most
non-Outlook email clients don't understand Rich Text. Applying either
message format will make the "mark my comments with" checkbox active.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com