Markspace reported same sync problem I found to MS

K

Kerry

I posted a comment to a problem a fellow was having with Missing sync
and Entourage and Brian who is the lead engineer confirmed what I had
found (sync only one module at a time otherwise Entourage will mess up
sync'g and sync services) and wrote in response:

This is an issue we discovered when doing Entourage-specific testing
and has been reported to Microsoft. It occurs because of the way they
handle the sync of the different data types (contact versus calendar
versus note). The mishandling of their data sync triggers slow syncs
often enough to cause a multitude of problems in the database.

We're expecting that a fix for this will ship in an upcoming Entourage
update.

I suggest doing as you are, which is to only sync one data type per
sync session. You *may* need to quit and relaunch Entourage between
syncs, and between enabling events, say, and disabling contacts.

b
_________________
Brian M. Criscuolo
Lead Software Engineer
Mark/Space, Inc.
 

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