markups all show up as adds

[Dan Williams]

When I compare/merge two documents, all the parts that should show up
as deletions are showing up as insertions instead. I can't
distinguish between the insertions and the deletions. When I change
the colors of insertions and deletes, they both show up with whatever
color or format I designate for insertions. What's going on?

I don't remember whether I've seen it working properly or not since we
switched to Word 2003. It used to work fine in the previous version
of Word, when it used to be called Compare Documents.

Word 2003
Windows 2001

Dan Williams
danwPlanet

 

[grammatim]

Does Track Changes work correctly otherwise?

 

[Dan Williams]

Well, this morning it's mostly working OK except at the top. Near the
top of the test documents, I put "new" in one of them and "old" in the
other one. They both show up in red (insertions) when one of them
should be blue (deletions). But further down the document, the parts
that were all insertions yesterday are now correct -- they're red or
blue in the correct circumstances.

I had closed Word, but I didn't even reboot or log off of the network
last night!

Well, it's working well enough for my purposes at the moment, but any
insights would be welcome!

Dan