McAfee Toolbar is Blocked in Outlook 2003

[J and N]

For some reason, we have had problems with the McAfee anti-spam toolbar for
the past several weeks. McAfee temporarily fixed it by disabling a few
add-ins, but the problem is back. We cannot access the McAfee toolbar, which
means we cannot designate Inbox messages as SPAM or McAfee folder messages as
not SPAM. Does anyone know how to resolve this?

 

[Roady [MVP]]

What do you mean with "we cannot access the McAfee toolbar". How are you
trying to access it and what happens when you try?

It sounds like you have conflicting addins installed as that's what fixed it
the first time for you. Disable all the addins except the McAfee one and see
if it works now. Then enable them one by one to find the culprit.
See http://www.msoutlook.info/question/88

 

[Hal Hostetler [MVP-P/I]]

In as much as McAfee's email scanner is one of the two most problematic
applications in the known universe, you might want to consider abandoning it
since all it does is slow things down and create considerable trouble where
none otherwise exists while offering you absolutely NO additional
protection.

http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
http://www.msoutlook.info/question/20
Disable virus scanner integration?
http://www.oehelp.com/OETips.aspx#3
Turn off email scanning in your antivirus software.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[J and N]

We unchecked all the add-in boxes except McAfee, but nothing changed. Now
what? Can someone help us figure out what the problem is?

 

[Tom [Pepper] Willett]

McAfee *is* the problem.

: We unchecked all the add-in boxes except McAfee, but nothing changed. Now
: what? Can someone help us figure out what the problem is?
:
: "Hal Hostetler [MVP-P/I]" wrote:
:
: > In as much as McAfee's email scanner is one of the two most problematic
: > applications in the known universe, you might want to consider
abandoning it
: > since all it does is slow things down and create considerable trouble
where
: > none otherwise exists while offering you absolutely NO additional
: > protection.
: >
: > http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
: > Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
: > http://www.msoutlook.info/question/20
: > Disable virus scanner integration?
: > http://www.oehelp.com/OETips.aspx#3
: > Turn off email scanning in your antivirus software.
: >
: > Hal
: > --
: > Hal Hostetler, CPBE -- (e-mail address removed)
: > Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
: > http://www.kvoa.com -- "When News breaks, we fix it!"
: > KVOA Television, Tucson, AZ. NBC Channel 4
: > Still Cadillacin' - www.badnewsbluesband.com
: >
: > : > > For some reason, we have had problems with the McAfee anti-spam
toolbar
: > > for
: > > the past several weeks. McAfee temporarily fixed it by disabling a
few
: > > add-ins, but the problem is back. We cannot access the McAfee
toolbar,
: > > which
: > > means we cannot designate Inbox messages as SPAM or McAfee folder
messages
: > > as
: > > not SPAM. Does anyone know how to resolve this?
: >
: >

 

[J and N]

We understand that is your view. However, with McAfee's AntiSpam, we can
designate messages as Spam and report them to McAfee. Without that feature,
we cannot do that. How can we restore it? Or do you have a workaround?

 

[Hal Hostetler [MVP-P/I]]

Ther is no work-around other than one McAfee can provide. it is their
product, it is malfunctioning, and they need to fix it.

Hal
--
Hal Hostetler, CPBE
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
www.kvoa.com -- KVOA Television, Tucson, AZ.
Live at Hot Licks - www.badnewsbluesband.comcom

We understand that is your view. However, with McAfee's AntiSpam, we can
designate messages as Spam and report them to McAfee. Without that
feature,
we cannot do that. How can we restore it? Or do you have a workaround?

McAfee *is* the problem.

: We unchecked all the add-in boxes except McAfee, but nothing changed.
Now
: what? Can someone help us figure out what the problem is?
:
: "Hal Hostetler [MVP-P/I]" wrote:
:
: > In as much as McAfee's email scanner is one of the two most
problematic
: > applications in the known universe, you might want to consider
abandoning it
: > since all it does is slow things down and create considerable trouble
where
: > none otherwise exists while offering you absolutely NO additional
: > protection.
: >
: > http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
: > Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
: > http://www.msoutlook.info/question/20
: > Disable virus scanner integration?
: > http://www.oehelp.com/OETips.aspx#3
: > Turn off email scanning in your antivirus software.
: >
: > Hal
: > --
: > Hal Hostetler, CPBE -- (e-mail address removed)
: > Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
: > http://www.kvoa.com -- "When News breaks, we fix it!"
: > KVOA Television, Tucson, AZ. NBC Channel 4
: > Still Cadillacin' - www.badnewsbluesband.com
: >
: > : > > For some reason, we have had problems with the McAfee anti-spam
toolbar
: > > for
: > > the past several weeks. McAfee temporarily fixed it by disabling a
few
: > > add-ins, but the problem is back. We cannot access the McAfee
toolbar,
: > > which
: > > means we cannot designate Inbox messages as SPAM or McAfee folder
messages
: > > as
: > > not SPAM. Does anyone know how to resolve this?