Meeting/Appointment time and date default to current date/time

[Boe]

I have a user that is trying to schedule different meetings/appointments in
the calendar. When the user clicks save it automatically sets the date and
time to what is current on the system tray clock.

Ex. Scheduling an appointment for December 17th from 12pm-2pm will result in
the appointment showing up on the calendar for the current day and time
(today for instance Nov 29th at 1:07pm).

I have searched on the forums and couldn't find anything of use to attempt a
fix for this issue. No one else has reported any issue with this, it is an
isolated event. If any more info is needed, please let me know.

Boe

 

[Brian Tillman]

I have a user that is trying to schedule different
meetings/appointments in the calendar. When the user clicks save it
automatically sets the date and time to what is current on the system
tray clock.

Any add-ins like Blackberry software?

 

[Boe]

Not that I know of. I will have to follow-up on Monday and see if the user
has Blackberry software/other add-ins or not.

 

[Boe]

Sorry for the lateness in this reply. But there are no add-ins installed on
the computer. I did a complete re-install of Office 2003 on the user's
machine and now I am noticing that whenever I create a meeting/appointment,
it will not display in the outlook calendar, but a reminder will popup on the
computer if I set the meeting for an older date/time. However, If I go to
another computer and look at the calendar, I can see the meeting.

 

[Brian Tillman]

Sorry for the lateness in this reply. But there are no add-ins
installed on the computer. I did a complete re-install of Office
2003 on the user's machine and now I am noticing that whenever I
create a meeting/appointment, it will not display in the outlook
calendar, but a reminder will popup on the computer if I set the
meeting for an older date/time. However, If I go to another computer
and look at the calendar, I can see the meeting.

Sounds like you're using Exchange. Try disabling Cached Exchange Mode and
see what happens.

 

[Boe]

I checked and the box for Cached Exchange Mode is unchecked. Also, to
clarify this issue because what I said wasn't 100% accurate. When I am on
the machine as another user, the outlook calendar doesn't display any
meetings, but it will display holidays and show reminders for those meetings
that are overdue. However, when the user is logged in, it will display the
meetings, but any other meetings that she creates are defaulted to the
machine's current date/time stamp.

Also just for the sake of trying anything and everything, I ran outlook.exe
/cleanfreebusy and of course that didn't work.

Also, I did find a plug-in for outlook that has been disabled due to it
crashing the application. The plug-in is called pdfmoutlook.dll.

Thanks for the troubleshooting so far with this!

 

[Boe]

I just tried running outlook.exe /cleanviews and was able to view the
meetings. Not sure if this is the magic fix for the other issue with the
date/time stamp defaulting for meetings to the current machine time and the
user is out of the office so I cannot verify this yet. Will follow up on
this when the user is back.

 

[Brian Tillman]

I checked and the box for Cached Exchange Mode is unchecked. Also, to
clarify this issue because what I said wasn't 100% accurate. When I
am on the machine as another user, the outlook calendar doesn't
display any meetings, but it will display holidays and show reminders
for those meetings that are overdue. However, when the user is
logged in, it will display the meetings, but any other meetings that
she creates are defaulted to the machine's current date/time stamp.

Any add-ins like Blackbery software? Is so, try disabling all add-ins.
Start Outlook in safe mode (Start>Run>outlook.exe /safe) and see if that
makes a difference.

Also just for the sake of trying anything and everything, I ran
outlook.exe /cleanfreebusy and of course that didn't work.

Also, I did find a plug-in for outlook that has been disabled due to
it crashing the application. The plug-in is called pdfmoutlook.dll.

The PDFMaker add-in has been known to cause many problems with Outlook. In
Control Panel's Add or Remove Programs, locate Adobe Acrobat and perform a
change on it, removing the PDFMaker add-in for Outlook.