Meeting request shows up as plain text

[Mike]

Hey guys!

I have user that is using outlook 2003 on exchange 2000 that is sending a
meeting request to a client with outlook 2003 in internet only mode. The
meeting request shows up as plain text. Any ideas why this would happen?

Thanks!

Mike

 

[Brian Tillman]

I have user that is using outlook 2003 on exchange 2000 that is
sending a meeting request to a client with outlook 2003 in internet
only mode.

Outlook 2003 doesn't have an Internet Mail Only mode. Only Outlook 98/2000
had that.

The meeting request shows up as plain text. Any ideas why
this would happen?

A couple of reasons come to mind. The recipient has enabled the option to
receive all messages in plain text, is one. Another is that the recipient's
contact record in the sender's Contacts folder specifies that all messages
should be sent in Plain Text. A third is that the sender is actually
sending a Plain Text message.

 

[Mike]

Thanks for the response. Where do you go to set the contact to send as plain
text? And where would the reciever go to recieve only plain text?

Mike

 

[Brian Tillman]

Thanks for the response. Where do you go to set the contact to send
as plain text?

Open the contact record and double-click the e-mail address of the contact.
Examine the "Internet format" drop-down at the bottom.

And where would the reciever go to recieve only plain text?

Tools>Options>E-mail Options>Read all standard mail in plain text.

 

[Mike]

Thanks! I will have the user check on those options! Thanks again!

Mike

 

[Sue Mosher [MVP-Outlook]]

There is a known incompatiblity between Outlook 2000 and later versions related to reminders on meeting requests sent in iCalendar (aka iCal) format. To resolve this issue, do one of the following:

-- Contact Microsoft Product Support Services to obtain the Outlook 2000 post-SP3 hotfix described in this article: http://support.microsoft.com/?kbid=823199

-- Tell the senders to remove any reminder before sending you an iCal meeting request.

-- Tell the senders to send to you in native Outlook meeting request (RTF) format, not as iCal.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers