Meeting times off by one hour, durations wrong

B

Brett Miller

Since the DST change, a few of our users have reported that certain events
on their calendar are now one hour off. And the meeting length shown in the
top part of the invite window is different from the length shown in the
description field or in the calendar view. The affected events appear to
have been scheduled with our local time zone specified (odd... maybe the
organizers originally scheduled them in a foreign time zone and later
switched them back to our home time zone?).

Here's what one event looks like when we open it:

Event time zone: Pacific Standard Time (Displayed)
Your computer's time zone: US/Pacific
..
..
..
Start: 6:30 PM
End: 7:15 PM
Duration: 45 minutes

Then, in the description field below that, we see:

When: [date] 5:30 PM-6:00 PM. Pacific Standard Time

Note that the duration there is 30 minutes and not 45. In the calendar
view, this meeting occupies the space from 5:30 - 6:15.

Has anyone else run into this issue? If so, what's the fix?

Oh, and we're running a fully patched Exchange 2007 SP2 with Entourage 2008
v13.0.3 clients.

Thanks in advance.

Brett
 
E

egarneau

I have the same issue here with the Eastern time.

Problem started on a French version of Entourage 13.0.3 (with Office 2008 updated to 13.0.3). We're running version Exchange 2007 build 240.6.

Everything looks fine in Outlook (trough Citrix) or Outlook Webmail.

I don't understand why there is no Eastern time zone for Canada in the French version, but there is in the English one.

Here my screenshots:
http://i45.tinypic.com/29l0foo.jpg
http://i47.tinypic.com/5xpxi.png

http://i46.tinypic.com/2luph4z.jpg
http://i46.tinypic.com/2h2qg0g.png
 
N

Nisha

Hi Brett,

How did you get these events on your calendar. Were you an invitee?

Also, do you know if any other client was involved apart from Entourage?

Which timezone/Entourage version were these events created?

Thanks
Nisha
 

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