Menu bar wonky

[Ken Spiker]

Somehow my Word X menu bar has gone wonky. When I click on
Tools I get the same menu pulldown that is under Fonts,
that is, a list of fonts. I don't know where the items that
should be under Tools went. I can't seem to get it back. I
went to View>Toolbars>Customize and in the menu display
the correct items appear under the Tools menu. Does anybody
know what I'm doing wrong? Thanx,

Ken

 

[Beth Rosengard]

Hi Ken,

Try these fixes (do the second one first):

1) Quit Word and navigate to your Normal template which should be in
/Applications/Microsoft Office X/Templates/. Rename Normal to something else
(like OldNormal), then relaunch Word. If this fixes the problem but you
have customizations, etc, in OldNormal that you want to maintain, you can
use Organizer to transfer those from OldNormal to the newly-created Normal
template. Then you can trash the old renamed file. To learn how to use
Organizer, see here (use IE not Safari to view this site):
<http://www.mvps.org/word/FAQs/WordMac/MacWordNormalTemplate.htm>

If this doesn't fix the problem, quit Word again, trash the new Normal and
rename OldNormal back to Normal.

2) To test your Preference files, quit *all* Office Applications.
Navigate to your ~/library/preferences/Microsoft folder. Rename the
Microsoft Component Preferences, Word Settings (10), and Microsoft Office
Settings (10) files. When you restart Word, these files will be recreated.
If all is well, you can trash the old files. You will have to reset some
Preferences and AutoCorrect settings.

If this doesn't help, you can trash the new files and rename the old ones
back.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://www.mvps.org/word/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>

 

[Beth Rosengard]

This is a test which I can't run in a test newsgroup. Sorry.