merge failed

G

Guest

When merging a large database from outlook to create
mailing labels word stops responding. I end up closing
word through task manager and when I do I get a
message "merge failed".

Typically this is over 800 contacts and in some cases
over 6000 contacts. Merge seems to work up to about 700
contacts, but after that the process stops and it is very
frustrating to our users when they try to send out any
mailings.

We are using various configurations of computers but all
are running a network installed version of Office XP with
SP 2. I am using a Pentium 2.4 GHz with 512 RAM on a Dell
PC.

I have Office 2003 at home and have imported the same
contacts into outlook 2003 and this merge worked
perfectly with 3300 contacts. I understand the merge also
worked flawlessly in Office 2000 as well. What did
Microsoft do different in office xp?

Please help
Thank you,
Kevin
 

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