Merge main documents keep causing Word to crash

[Michelle]

Recently, I'm having big problems with merge documents. I have a Mac,
but since it's in the shop, I've been using a Windows XP computer at
work--running Office 2000.

Documents that I set up as the main document (a large Excel document is
the data source) continue to cause Microsoft Word to crash. Once I
save it and then try to open the main document, I get the following
message:
"Microsoft Word for Windows has encountered a problem and needs to
close. We are sorry for the inconvenience".

It will open ALL other documents just fine--it only crashes when I
attempt to open the documents that I have set up as "main documents".
It's not even completely consistent with that. It crashes 95% of the
time and opens fine 5% of the time.

Does anyone have any idea why a merge document would cause this to
happen so often? Is it a problem with the Word "main document" or the
Excel "data source" that it's trying to "mail merge" with? It's really
making it hard for me to get my project done because I can't get the
main documents to open often enough to complete the merges that I need.

The main documents are around 125-135 KB and the Excel data source is a
little over 400 KB.

Any help or advice would be greatly appreciated.

My regular computer is in the shop, so if possible, could you send
suggestions/help to me directly at teacher24_70 at yahoo dot com.

 

[Michelle]

I forgot to mention that the Excel data source opens perfectly when I
open it separate from the merge main document. Other than getting the
annoying prompt on enabling or disabling macros, it works and runs
perfectly.

 

[Corentin Cras-Méneur]

Documents that I set up as the main document (a large Excel document is
the data source) continue to cause Microsoft Word to crash. Once I
save it and then try to open the main document, I get the following
message:
"Microsoft Word for Windows has encountered a problem and needs to
close. We are sorry for the inconvenience".

What version of Office do you have ?? Is it X or 2004 ?? Is it up to
date (did you install all the different updates for that version)?

If updating the app doesn't help, you can try repairing permissions on
your drive (use DiskUtility, select your drive and click on Repair
Permissions).
If it still doesn't help, post back and let us know

Corentin

 

[Michelle]

My Mac is in the shop, so I'm using the Windows XP machine at school.
It's running Office 2000. I know that this is a Mac user group, but
it's usually the Mac that I use. This Windows machine is just
temporary.

 

[Corentin Cras-Méneur]

My Mac is in the shop, so I'm using the Windows XP machine at school.
It's running Office 2000. I know that this is a Mac user group, but
it's usually the Mac that I use. This Windows machine is just
temporary.

I completely misunderstood your question. I thought you were having
these problems on the Mac... I believe John answered your question.

Corentin