merging to email does not work

[Charlie]

I am trying to merge from word to an email contact list in outlook 2000. I
run through all the steps in the wizard, can see the address's ok and can
preview the documents, but when I try and complete the merge to email, it
runs through the merge very quickly but does not actually send it. No errors
are provided anywhere not even in the logs. The exact same procedure works on
other workstations, though the outlook software is 2002. We are working in an
exchange environment. The user is set up as an administrator. Could it really
mean it won't work because of the outlook version?

Any help or suggestion would be appreciated.
Charlie

 

[Cindy M -WordMVP-]

Hi =?Utf-8?B?Q2hhcmxpZQ==?=,

It could very well be due to the different version numbers. But your best bet to
get a knowledgeable answer would be in an OUTLOOK newsgroup. FWIW, in my
experience, the email-merge won't work if Outlook can't recognize the email
addresses as being "valid".

I am trying to merge from word to an email contact list in outlook 2000. I
run through all the steps in the wizard, can see the address's ok and can
preview the documents, but when I try and complete the merge to email, it
runs through the merge very quickly but does not actually send it. No errors
are provided anywhere not even in the logs. The exact same procedure works on
other workstations, though the outlook software is 2002. We are working in an
exchange environment. The user is set up as an administrator. Could it really
mean it won't work because of the outlook version?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail