Do we need to call our ISP? The email address giving this error that I set
up in Outlook may be from my website, not one provided from our ISP, I have
a website and have an email address off of that I am sending and receiving
in Outlook using the same SMTP and POP3 settings that my Road Runner ISP
uses.
if you are using an address that is not from the isp you may need to use the
isp username and password to authenticate the outgoing server - look in
tools, accounts, select the account and choose Change then more settings,
outgoing server.
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.